General Manager – Lakewood & Downtown Cleveland-Orangetheory Fitness

Job Description

Job Title: General Manager – Lakewood & Downtown Cleveland

Company: Orangetheory Fitness

Location: Lakewood, OH

Pay: $50000 – 55000 per year

AI Pay Analysis: The hourly rate translating to an annual salary of $50,000 to $55,000 for a General Manager position in Lakewood and Downtown Cleveland appears to be on the lower end of the competitive spectrum. Typically, General Managers in similar urban settings and industries, especially in retail, hospitality, or larger organizations, can expect salaries ranging from $60,000 to over $90,000, depending on the company’s size, complexity, and specific responsibilities. In comparison, the offered salary may attract candidates with less experience or those in smaller companies, but it may struggle to retain talent or attract highly experienced professionals given industry standards and the cost of living in those areas.

Job description:

As a General Manager (GM), you will play a pivotal role in providing leadership and daily guidance to both the sales and group personal training teams across two locations. This essential position requires a robust understanding of sales and operational excellence, coupled with a genuine passion for coaching and developing talent. As the leader of the sales function, you will be responsible for executing a lead generation and marketing strategy aimed at increasing fitness program sales while promoting the health and wellness benefits of a healthy lifestyle. The ideal candidate will exhibit enthusiasm, creativity, and a driven mindset.

Responsibilities & Expectations: General Manager

• Exemplify all studio activities and the sales process through active participation and leading by example.
• Meet and surpass Key Performance Indicators (KPIs).
• Lead and coordinate initial and ongoing sales initiatives, including promotions, events, and outreach, while executing effective lead generation strategies.
• Manage the employee lifecycle for all studio-level staff, including recruitment, hiring, onboarding, scheduling, performance evaluations, and offboarding.
• Train and mentor staff, establishing a leadership pipeline and engaging in daily role-playing to maintain a high-performing team.
• Oversee budget management for the studio, including revenue, payroll, supplies, inventory management, and the Return Merchandise Authorization process.
• Schedule and audit the sales staff’s time cards weekly, ensuring accurate and timely submission of payroll in compliance with company standards.
• Organize and facilitate monthly staff meetings with the sales and fitness teams to review sales objectives, goals, events, and marketing campaigns.
• Attend weekly meetings with Regional Managers to discuss performance and studio updates.
• Collaborate with the Head Coach to optimize class scheduling and ensure class size targets are met.
• Ensure adherence to front desk protocols, including member check-ins, telephone inquiries, first-time guest bookings, and onboarding processes.
• Plan and promote special studio events on a monthly basis, utilizing OTF tools for effective outreach and community engagement.

Operational Duties

• Ensure compliance with OTF business policies and adherence to the Thrive employee handbook for daily studio operations.
• Maintain OTF branding through consistent execution of corporate policies and business practices.
• Work with the facilities department to troubleshoot studio equipment and technology issues, ensuring a clean, well-maintained, and operationally sound facility.
• Make informed decisions on customer service issues to enhance member satisfaction.

We Offer:

• Competitive base salary and individual commission, plus monthly bonus potential.
• Generous paid time off, including your birthday and eight paid holidays.
• 401(k) plan with matching contributions after one year of employment.
• Comprehensive health insurance and staff rewards programs.
• Discounts on fitness certifications and retail products.
• Complimentary access to any of our 31 Orangetheory locations and Employee Plus One Membership Discounts.
• Clear career progression opportunities to roles such as Fitness Coach, Regional Sales & Operations Manager, and Director of Operations.
• A vibrant company culture, including staff workouts, an annual holiday party, and quarterly workshops for ongoing development.

About Thrive Venture Group
Founded in January 2023 and headquartered in Cleveland, OH, Thrive Venture Group proudly operates 32 Orangetheory Fitness studios across Arkansas, Ohio, and West Virginia. Our team is comprised of passionate individuals, guided by franchisees who have been with the brand since 2014, committed to educating and empowering individuals to reach their utmost potential. Thrive maintains a close partnership with Orangetheory Fitness Corporate, affording us opportunities to pilot new brand initiatives and offer field-level feedback, enhancing our impact across the entire network.

Orangetheory Fitness Vision
To be the trusted global leader of innovative heart rate-based interval training.

Orangetheory Fitness Values

• Passion
• Integrity
• Accountability
• Innovation
• Community

Job Posting Date: Sat, 26 Apr 2025 00:36:15 GMT

Apply now!