Job Description
Job Title: Hotel Breakfast Attendant | Hyatt Place Lansing | 6am Start
Company: CSM Corporation
Location: Lansing, MI
Pay: $15 per hour
AI Pay Analysis: The hourly rate of $15 for a Hotel Breakfast Attendant in Lansing, MI, is somewhat below average for similar roles in the hospitality industry. While entry-level positions typically offer wages in the $13 to $17 range, a rate of $15 may not be competitive, especially considering the rising cost of living and wage growth trends. Additionally, competitors such as larger hotel chains or local establishments may offer higher pay or better benefits to attract quality candidates. Overall, this rate might deter potential applicants if not complemented by other incentives or benefits.
Job description:
We are seeking a dynamic and dedicated professional to join our team, delivering exceptional service to hotel guests in a warm, friendly, and professional manner. This position is essential in cultivating a welcoming breakfast area, ensuring superior guest experiences through outstanding customer service and meticulous attention to detail.
In this role, you will be responsible for the set-up, maintenance, and takedown of the breakfast area, while ensuring compliance with health and safety regulations and upholding CSM’s high standards of quality to maximize guest satisfaction. Additionally, you may occasionally assist with banquet lunches, with an incentive program included.
Key Responsibilities
Guest Engagement:
- Greet all guests courteously and warmly to create a positive first impression.
- Anticipate and promptly respond to guest needs, delivering exceptional service.
- Collaborate with team members as needed to meet guest expectations.
Breakfast Area Operations:
- Set up, maintain, and dismantle the breakfast area to ensure seamless operations.
- Maintain food and beverage stations to the highest safety and health standards.
- Manage food inventory, complete par sheets, and assist with ordering as necessary.
Sanitation and Compliance:
- Ensure that the breakfast area, kitchen, and dish room are clean, organized, and compliant with CSM, brand, local, state, and federal regulations.
- Dispose of waste, clear and wipe tables, restock supplies, and transfer full bins to the dish room.
- Wash and organize dishes, barware, and utensils.
Team Collaboration:
- Actively contribute to team success by completing required side work and providing assistance wherever necessary.
- Attend mandatory meetings and adhere to CSM policies, procedures, and grooming standards.
- Follow emergency procedures and maintain knowledge of hotel protocols.
Competencies/Skills Required:
- Must possess or be able to obtain a food service handling certification as required.
- Demonstrated exemplary customer service skills, attention to detail, and the ability to excel in a fast-paced environment.
Physical Requirements:
- Ability to lift, push, and pull up to 75 pounds regularly throughout the shift.
- Must be able to walk, stand, carry, and lift continuously during working hours.
This role is ideal for a team-oriented individual who thrives in a dynamic environment and is committed to delivering outstanding guest experiences!
Job Posting Date: Wed, 25 Jun 2025 07:10:41 GMT
Apply now!