Hotel Front Desk-Courtyard

West Chester, OH
May 9, 2025
Full Time
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Average Pay*: $12 - $17
*average hourly rate for this position in your area
Deadline date:
$7 - $7

Job Description

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Job Title: Hotel Front Desk

Company: Courtyard

Location: West Chester, OH

Pay: $15.5 per hour

AI Pay Analysis:

An hourly rate of $15.50 for a "Hotel Front Desk" position in West Chester, OH, is competitive and aligns with industry standards for this role and location. According to Indeed, the average hourly wage for a Front Desk Agent in Ohio is approximately $14.38, with a range between $10.59 and $19.54. (indeed.com) In West Chester, similar positions offer comparable compensation, with rates ranging from $13.50 to $16.00 per hour. (simplyhired.com, monster.com) Therefore, a rate of $15.50 per hour is within the expected range for this role in the area.

Job description:

Pay starting at $15.50 per hour, negotiable with prior Marriott experience.

Are you friendly, authentic, caring, and thoughtful? If you answered YES to all four, we want to hear from you!

We are seeking dependable team members with exceptional customer service skills to join our Front Desk team in full-time positions. In this role, you will play a vital part in shaping the guest experience during their arrival and departure, while also addressing any operational needs related to guest requests, recommendations, and personalized touches. You will be responsible for resolving guest challenges throughout their stay, upgrading guests as necessary, and promoting our services, amenities, and products to enhance their experience.

Key responsibilities include, but are not limited to:

  • Ensuring a positive guest experience by building relationships and responding to guest needs.
  • Understanding and adhering to all policies and procedures set forth by Lexington Management and Brand Standards.
  • Reviewing property management system data and adhering to proper cash handling procedures to accurately reflect property operations and guest accounts.
  • Promoting a culture of open communication, productive working relationships, and a strong focus on guest satisfaction.

We offer holiday and vacation pay, along with travel discounts. Candidates must possess a flexible schedule, including availability on weekends. A minimum of one year of hotel experience is preferred.

Job Types: Full-time

Benefits:

  • Medical, Dental, and Vision Insurance
  • Company-paid Group Life Insurance
  • Disability Insurance
  • Paid Vacation
  • 401(k) with Company Match
  • Hotel Discounts
  • Tuition Reimbursement

Job Posting Date: Wed, 07 May 2025 22:02:05 GMT

Apply now!

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