Hyatt Place Canton – Front Desk Agent-Aimbridge Hospitality

Canton, OH
July 17, 2025
Full Time
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Average Pay*: 12 to 15
*average hourly rate for this position in your area
Deadline date:
$7 - $7

Job Description

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Job Title: Hyatt Place Canton – Front Desk Agent

Company: Aimbridge Hospitality

Location: Canton, OH

Pay: $14.5 per hour

AI Pay Analysis: An hourly rate of $14.50 for a Front Desk Agent at Hyatt Place Canton is somewhat below the industry average for similar roles in Ohio, which typically range from $15 to $18 per hour, depending on experience and the specific hotel brand. Given the rising cost of living and wage increases across the hospitality sector, this rate may not be particularly competitive. Additionally, considering factors such as job responsibilities, employee benefits, and local market conditions, this pay may not attract or retain talent effectively, suggesting that the hotel may need to reevaluate its compensation strategy to remain competitive in the area.

Job description:

Join our team as a Front Desk Agent!

As a Front Desk Agent, you play a crucial role in shaping our guests’ experience, demonstrating exceptional customer service and communication skills to ensure a seamless and welcoming stay. This key position is responsible for managing guest interactions while ensuring the front desk operates efficiently.

Key Skills and Responsibilities:

  • Customer Service Excellence: Provide outstanding service to guests, consistently maintaining a friendly and approachable demeanor. Demonstrated ability to enhance guest satisfaction through exceptional service.

  • Communication: Clearly convey information and address guest inquiries and concerns promptly. Strong verbal and written communication skills are essential for effective interactions with guests and team members.

  • Problem-Solving: Quickly and accurately assess various options to resolve guest issues, ensuring a positive experience.

  • Multitasking Ability: Efficiently manage a variety of tasks, including handling reservations, check-ins, and check-outs.

  • Financial Skills: Understand and work with financial information, performing basic arithmetic functions as required.

Education and Experience:

  • High school diploma or equivalent; prior experience in a hotel or related field is preferred.

  • Familiarity with hotel management software and the Microsoft Office suite is advantageous.

After an initial waiting period, individuals hired into full-time positions will be eligible for a competitive benefits package that includes:

  • Daily Pay options available—ask your recruiter for more details

  • Medical, Dental, and Vision Coverage

  • Short-Term and Long-Term Disability Income

  • Term Life and AD&D Insurance

  • Paid Time Off

  • Employee Assistance Program

  • 401k Retirement Plan

Property Information:

Guests will discover the charm of the Midwest at Hyatt Place Canton, where thoughtful amenities and home-inspired conveniences create an environment for relaxation and productivity. Conveniently located in the Belden Village Shopping Mall area, our hotel provides easy access to designer retail stores, dining options, and attractions such as the Fannie Mae Chocolate Factory, Classic Car Museum, and Pro Football Hall of Fame.

Application deadline for Colorado positions:

Job Posting Date: Sat, 12 Jul 2025 02:17:56 GMT

Apply now!

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