Implementation Specialist Support-CYNET SYSTEMS

Mason, OH
May 20, 2025
Full Time
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Average Pay*: $20 - $30
*average hourly rate for this position in your area
Deadline date:
$10 - $12

Job Description

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Job Title: Implementation Specialist Support

Company: CYNET SYSTEMS

Location: Mason, OH

Pay: $20 – 25 per hour

AI Pay Analysis: The hourly rate of $20 – $25 for an “Implementation Specialist Support” position in Mason, OH, is generally at the lower end of the spectrum compared to industry standards. According to various salary data sources, the average hourly wage for implementation specialists can range from $25 to $40 depending on experience, skills, and specific job responsibilities. In the Cincinnati area, which includes Mason, a more competitive rate would likely align closer to $25 – $35 per hour. Therefore, while this rate may attract entry-level candidates, it may not effectively draw more experienced professionals, suggesting a need for adjustment to remain competitive in the market.

Job description:

Pay Range: $20/hr – $25/hr

Responsibilities:

  • Lead and coordinate small to medium-sized business (SMB) client implementations from initiation to completion, ensuring that key milestones are achieved within established timelines.
  • Act as the primary point of contact for clients and brokers throughout the implementation process.
  • Serve as a liaison between clients and internal departments, including Sales and Operations, to gather requirements and facilitate accurate system configurations.
  • Monitor project status and regularly report on progress, challenges, and risks to the Implementation Manager.
  • Conduct virtual meetings with clients and internal teams to review implementation steps and address any outstanding requirements.
  • Clearly document client requirements and maintain updated information within project tracking tools, such as SAP or Smartsheet.
  • Ensure adherence to all relevant standards and compliance procedures throughout the implementation lifecycle.
  • Facilitate seamless transitions to account service teams following the successful completion of implementation.
  • Collaborate with cross-functional teams to enhance and refine the client onboarding process continuously.

Qualifications:

  • Bachelor’s degree or equivalent professional experience.
  • A minimum of 2 years in client operations, customer support, or client implementation roles.
  • Outstanding written and verbal communication skills.
  • Proficient in managing multiple projects in a dynamic, fast-paced environment.
  • Strong command of Microsoft Office Suite, particularly Excel, Word, and Outlook.
  • Familiarity with SAP or other CRM/project tracking platforms is preferred.
  • Excellent organizational and problem-solving abilities, with meticulous attention to detail.

Job Posting Date: Sat, 17 May 2025 22:24:59 GMT

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