Law firm – Supervisor – Copy center/Mailroom/Hospitality-IST

Job Description

Job Title: Law firm – Supervisor – Copy center/Mailroom/Hospitality

Company: IST

Location: Cleveland, OH

Pay: $18 per hour

AI Pay Analysis: An hourly rate of $18 for the role of “Law firm – Supervisor – Copy center/Mailroom/Hospitality” in Cleveland, OH, appears to be on the lower end of the spectrum compared to industry standards. As of 2023, supervisory roles in similar environments typically range from $20 to $30 per hour, depending on experience, the firm’s size, and specific responsibilities. Given Cleveland’s cost of living and competitive job market, this rate may not fully attract qualified candidates or retain skilled employees, suggesting that it may be beneficial for the law firm to consider adjusting their compensation to align more closely with market expectations.

Job description:

As the Legal Office Services Supervisor, you will be responsible for overseeing and managing all operations related to office services and facilities support, as well as personnel management. The ideal candidate will possess a minimum of two years of experience in managing office and facilities services teams within a legal environment.

Benefits: Our comprehensive benefits package includes Paid Time Off, Paid Holidays, Medical, Dental, Vision insurance, Short-term and Long-term Disability, Life Insurance, a 401k plan, and opportunities for bonuses.

The Opportunity: IST is seeking friendly, service-oriented professionals who are customer-focused and dedicated to excellence. We provide professional training, skill development, and pathways for advancement into supervisory, assistant managerial, and site managerial roles.

Compensation: The hourly wage ranges from $18.00 to $20.00 USD, commensurate with experience.

Amenities: Enjoy a supportive working environment conveniently located near public transportation, alongside a friendly staff.

About Us: IST Management Services has been recognized as one of the fastest-growing companies in the U.S. and has received accolades including the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We take pride in our partnership with the Military Spouse Employment Partnership through the Department of Defense and are committed to the Hiring Our Heroes mission, aiming to hire 100,000 active and former service members. IST Management has also achieved a position on the INC 5000 list.

Responsibilities: In the role of Office Services and Facilities Supervisor, you will support the on-site office manager and be involved in all operations related to office services and facilities support, with responsibilities including:

• Document Production/Mail Services: Overseeing the efficient operation of the firm’s document production center and mailroom.
• Management Support: Collaborating with the office manager on the training, support, and development of on-site staff.
• Client Relationship Management: Ensuring effective verbal and written communication with clients and employees.
• Account Management: Proactively developing new procedures to enhance site operations, reduce operating costs, maximize productivity through efficient standard operating procedures, and manage budgetary expenses.

Qualifications: Candidates should have prior experience managing office and facilities services teams within a legal office context. Additional qualifications include:

• A high school diploma or GED; authorization to work for any employer in the U.S. is required.
• Experience in establishing site-specific standard operating procedures.
• A professional appearance and demeanor, with strong verbal and written communication skills.
• Proficiency in Microsoft Windows environments, including Internet savvy and experience with Excel.
• The ability to work both independently and collaboratively, with competency in handling multiple functional tasks.
• Physical capability to lift up to 55 pounds and the endurance to walk and stand for extended periods.

IST Management is committed to providing reasonable accommodations to individuals with disabilities in accordance with applicable laws throughout the application and employment process. If you require accommodations to complete your application, please contact our Talent Acquisition team at [email protected]. We kindly ask that you use this contact information solely for accommodation requests. Following your application submission, you will receive direct communication from your local IST Management hiring team regarding your application status.

IST is an Equal Opportunity Employer (EOE), dedicated to providing equal employment opportunities to all qualified applicants regardless of disability or veteran status.

Job Posting Date: Thu, 24 Apr 2025 05:49:36 GMT

Apply now!