Lead Office Assistant-MAXIMUM POTENTIAL CHIROPRACTIC

Westlake, OH
May 30, 2025
Full Time
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Average Pay*: 15 - 25
*average hourly rate for this position in your area
Deadline date:
$18 - $12

Job Description

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Job Title: Lead Office Assistant

Company: MAXIMUM POTENTIAL CHIROPRACTIC

Location: Westlake, OH

Pay: $18 – 24 per hour

AI Pay Analysis: The hourly rate of $18 – $24 for a “Lead Office Assistant” in Westlake, OH, is generally competitive, but it may vary based on several factors such as the specific responsibilities of the role, the size and type of the employer, and individual qualifications. According to data from local salary surveys and job postings, the average pay for similar roles in the area tends to range from $15 to $22 per hour. Thus, while the lower end of this range is slightly above average, the upper end aligns well with industry standards, suggesting that the offered rate is attractive for potential candidates, particularly for those with relevant experience and skills.

Job description:

Maximum Potential Chiropractic is a family-oriented wellness practice dedicated to professionalism, customer service, and a dynamic work environment. We are seeking a passionate and experienced individual to join our team as a Chiropractic Assistant, specializing in Front Desk and Billing responsibilities.

Role Overview:
The ideal candidate will possess exceptional communication skills and a genuine love for natural healthcare and patient service. As part of a close-knit team, you will support our four doctors by managing their schedules and ensuring a welcoming atmosphere for our practice members. This position provides a unique opportunity to make a meaningful impact in the lives of our patients daily.

Key Responsibilities:

  • Greet clients upon check-in/out in a friendly and professional manner.
  • Manage appointment scheduling and maintain accurate calendars for providers, both locally and remotely.
  • Process copay and deductible payments efficiently.
  • Schedule follow-up appointments and coordinate communication via in-person interactions, phone, email, and platform systems.
  • Prepare and manage medical records, both paper and electronic.
  • Follow up for necessary client, insurance, and account information.
  • Utilize EHR and various software tools with ease; strong computer proficiency is required.
  • Handle daily reporting and meet operational requirements.
  • Review, correct, and process any denied or rejected claims, filing reconsiderations or appeals as necessary.
  • Post and reconcile payments while managing accounts receivable and ensuring timely follow-up on claims.
  • Distribute monthly patient statements and follow up as needed.
  • Maintain up-to-date knowledge of insurance plans and billing practices, implementing new procedures to enhance billing efficiency.
  • Assist in preparing financial reports for patients as directed.
  • Exemplify professionalism and maintain a polished appearance.
  • Provide outstanding customer service while adhering to business policies.
  • Foster a collaborative environment with a positive attitude and strong teamwork skills.
  • Remain comfortable in a fast-paced, multi-tasking environment, demonstrating calm and diplomacy.
  • Perform other administrative duties as assigned.

Qualifications:

  • Strong written and verbal communication skills.
  • Excellent organizational abilities and capacity to multitask.
  • A minimum of one year of experience in a chiropractic office or medical setting.
  • Comprehensive understanding of insurance verification and prior authorization processes.

Education:

  • High School Diploma or equivalent.

Benefits:

  • Competitive salary.
  • Dental and vision insurance.
  • Life insurance.
  • Paid time off.
  • Employee discounts and retail opportunities.
  • Retirement plans.
  • Company parties and employee appreciation days.
  • Access to wellness programs and training/development resources.
  • Opportunities for advancement within the practice.

Schedule:

  • Day and evening shifts available, from Monday to Saturday.

Additional Note:

  • Currently, our office does not provide traditional health care coverage.

We look forward to welcoming a dedicated professional who is eager to contribute to our vibrant practice and enhance the experience of our patients.

Job Posting Date: Thu, 29 May 2025 04:15:56 GMT

Apply now!

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