Job Description

Job Title: Medicare Sales Agent – Hybrid in Dublin, OH

Company: UnitedHealth Group

Location: Dublin, OH

Pay: $16 – 24.04 per hour

AI Pay Analysis: The hourly rate of $16 to $24.04 for a Medicare Sales Agent role in Dublin, OH, falls within a competitive range, though it can vary based on experience, tenure, and sales performance. According to industry standards, particularly in the healthcare and insurance sectors, the average hourly wage for similar positions typically ranges from $18 to $30, depending on commission structures and individual sales targets. In this context, while the lower end of the pay range might be considered less competitive, the upper end aligns more closely with market expectations, especially for agents with relevant experience and proven success in sales. Overall, the rate appears reasonable but may benefit from further evaluation based on specific benefits and potential incentives.

Job description:

Up to $3,000 Sign-On Bonus for External Applicants

We offer a guaranteed base salary along with monthly sales incentive earning potential.

At UnitedHealthcare, our mission is to simplify the healthcare experience, foster healthier communities, and eliminate barriers to quality care. The work you do here positively impacts the lives of millions, paving the way for a healthcare system that is more responsive, affordable, and equitable. If you’re ready to make a difference, we invite you to join us in our journey of Caring, Connecting, and Growing together.

We are expanding our team in Dublin, OH, and currently have multiple openings for Medicare Sales Agents. In this inbound call position, you will receive a competitive base salary, with bonuses tied to your sales performance. Your role will involve consulting with customers regarding their insurance needs and guiding them toward the appropriate coverage, products, and benefits. Our comprehensive training program will prepare you for your responsibilities and will include support in obtaining the necessary state insurance licenses, which are not required prior to starting your role. All new hires must successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency in the material.

If you reside near Dublin, OH, you will enjoy the flexibility of a hybrid-remote position while embracing the challenges associated with the role.

Work Schedule:

• Operating hours: Monday – Friday, 7:00 AM – 9:30 PM local time. Your shift will be assigned during training, with rotational weekend work.
• This is a full-time position requiring flexibility according to the seasonal demands of our business.

Work Location:

• Kickstart your success by engaging in our onsite training program, which lasts for 6 to 10 weeks and follows a standard day shift.
• Upon successful completion of training and the on-the-job nesting period, employees have the opportunity to work from home up to three business days per week.

Primary Responsibilities:

• Answer incoming calls from prospective members, identifying their needs and aiming to convert callers into qualified leads and sales.
• Follow up with members regarding inquiries or to discuss current and new products and services.
• Efficiently navigate multiple computer systems to document member information while maintaining active listening and engagement.
• Exhibit knowledge of the product portfolio by addressing member needs, explaining differences between products, and assisting in their product selection.
• Aid in the completion of enrollment applications over the phone, ensuring consistency with product requirements and enrollment guidelines.
• Achieve established goals concerning performance, attendance, and consumer experience.
• Maintain compliance with requirements for agent licensure, appointments, and annual product certification.

Compensation & Benefits:

• As a licensed agent, your total compensation is contingent on your sales performance and customer service excellence.
• Compensation consists of base pay plus a monthly sales incentive.
• Average annual earnings range from $50K to $65K, driven by base salary plus sales commissions, with top performers earning $80K or more.
• Eligible for a sign-on bonus of up to $3,000 for external candidates.
• Enjoy 15 days of accrued Paid Time Off during your first year, in addition to 8 Paid Holidays.
• Comprehensive medical plan options, along with participation in a Health Spending Account or Health Saving Account.
• Coverage includes dental, vision, life & AD&D insurance, as well as short-term and long-term disability.
• Benefits also include a 401(k) savings plan, employee stock purchase plan, education reimbursement, and employee discounts.
• Participate in our Employee Assistance Program and referral bonus program, with options for voluntary benefits such as pet insurance and legal insurance.
• Experience a fun and competitive work environment focused on both teamwork and individual success.

You will be recognized and rewarded for your performance in an environment that challenges you and offers clear direction for success in your role, along with opportunities for professional development.

Required Qualifications:

• High School Diploma/GED (or higher) OR a minimum of 4 years of customer service/sales experience.
• Ability to obtain all required state insurance licenses within 30 days, potentially during training.
• Capacity to adhere to regularly scheduled shifts during the training period, with flexibility for overtime and weekends as needed.
• Must reside within a commutable distance to our Dublin, OH office.

Preferred Qualifications:

• Previous sales experience.
• Familiarity with computer and Windows PC applications, along with the capacity to learn new and complex computer systems.
• Flexibility to tailor communication approaches to effectively engage with diverse caller styles and personalities.

*All telecommuters must comply with UnitedHealth Group’s Telecommuter Policy.

Please Note: The sign-on bonus is exclusively available to external candidates. Current employees at UnitedHealth Group, UnitedHealthcare, or affiliated entities are not eligible for this bonus.

The salary range for this role is $16.00 to $24.04 per hour based on full-time employment. Compensation is influenced by local labor markets, education, work experience, certifications, and other factors. UnitedHealth Group adheres to all applicable minimum wage laws. In addition to salary, we provide a comprehensive benefits package, including incentive and recognition programs, equity stock purchase options, and a 401k contribution, all subject to eligibility criteria.

At UnitedHealth Group, we are dedicated to helping individuals lead healthier lives and improving the health system for all. We believe that everyone—regardless of race, gender, sexuality, age, location, or income—deserves the opportunity to achieve optimal health. However, barriers to good health persist, disproportionately affecting people of color, marginalized communities, and those with lower incomes. We are committed to mitigating our environmental impact and ensuring equitable care that addresses health disparities and enhances health outcomes—a crucial priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group maintains a drug-free workplace. Candidates must pass a drug test prior to commencing employment.

RPO #YELLOW

Job Posting Date: Wed, 28 May 2025 22:26:47 GMT

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