Member Services Representative – PART TIME WEEKEND OPENER-Planet Fitness

Painesville, OH
May 7, 2025
Part Time
Apply Now
Average Pay*: $10 - $15
*average hourly rate for this position in your area
Deadline date:
$11 - $11

Job Description

Rate this Job

Job Title: Member Services Representative – PART TIME WEEKEND OPENER

Company: Planet Fitness

Location: Painesville, OH

Pay: $11 per hour

AI Pay Analysis:

An hourly rate of $11 for a "Member Services Representative – Part-Time Weekend Opener" in Painesville, OH, is below the average for similar positions in the state. Statewide, the average hourly wage for this role is approximately $14.86, with a range from $10.61 to $20.79. (indeed.com) In Painesville specifically, the average is around $10.69 per hour, which is 34% below the national average. (indeed.com) Therefore, the offered rate is slightly below the local average and significantly below the state average, suggesting it may not be fully competitive within the industry and location.

Job description:

Are you looking to work in a fun, positive, and energetic environment? Do you value personal development and aspire to improve yourself continually? If so, this opportunity is perfect for you. At Planet Fitness, we pride ourselves on fostering a unique culture that prioritizes our people. We are dedicated to equipping you with the tools for success both inside and outside the workplace.

Role Summary
As a Team Member, you will play a crucial role in delivering an exceptional member experience by providing outstanding customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests, ensuring a high standard of customer service.
  • Manage all front desk activities, including:
    • Answering phones warmly and assisting callers with various inquiries.
    • Checking members into the system efficiently.
    • Facilitating new member sign-ups.
    • Providing tours to prospective members.
    • Updating member accounts as necessary.
    • Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when needed.
    • Assisting in maintaining the club’s cleanliness and organization.

Qualifications/Requirements

  • Prior customer service experience preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • An upbeat and positive attitude.
  • Punctual and reliable.
  • Exceptional customer service skills; able to engage positively and professionally with members and colleagues, consistently exceeding expectations.
  • Strong listening skills with the ability to empathize and solve problems effectively.
  • Demonstrated professionalism in all interactions, utilizing appropriate behavior and language.
  • High school diploma or GED equivalent required.
  • Must be at least 18 years old.

Team Member Benefits

  • Complimentary black card membership.
  • Mentorship opportunities.
  • Pathways for career advancement.
  • Ongoing leadership training.
  • Health insurance for full-time employees.

Physical Demands

  • Continual standing and walking throughout the shift.
  • Frequent verbal communication, both in person and via phone.
  • Ability to occasionally lift up to 50 pounds.
  • Potential exposure to chemicals during shifts.

Job Posting Date: Tue, 29 Apr 2025 03:44:49 GMT

Apply now!

Related Jobs