Membership Director-YMCA

Job Description

Job Title: Membership Director

Company: YMCA

Location: Dayton, OH

Pay: $43888 per year

AI Pay Analysis: To analyze the hourly rate of $43,888 per year for a Membership Director in Dayton, OH, we first convert this figure to an hourly wage by dividing it by the average annual hours worked (approximately 2,080 hours, assuming full-time). This results in an hourly rate of about $21.10. Considering national trends, the typical salary for a Membership Director varies widely depending on factors such as experience, the size of the organization, and responsibilities, often ranging from $50,000 to $100,000 annually. In the context of Dayton, where the cost of living is lower than the national average, this figure might be competitive, especially for entry-level positions, but appears somewhat below industry standards for mid-level roles. Overall, while it could be considered acceptable in some contexts, it likely falls short of attracting experienced candidates in the field.

Job description:

The YMCA of Greater Dayton is actively seeking a dynamic and diverse Membership Director.

This position involves the development, organization, and implementation of high-quality membership recruitment and retention programs for the YMCA. The Membership Director will oversee Member Services and Child Watch at the Grand Lakes Health/Premier Health North and South YMCA branches located in Celina and Minster, Ohio. The YMCA of Greater Dayton is a robust $59 million Association, consisting of 14 branches, 8 Child Care Centers, and 3 Outdoor Aquatic Centers. The selected candidate will specifically manage the Member Services Department at the South YMCA Branch.

Our culture is rooted in a mission that promotes community strengthening with purpose and intentionality. At the YMCA, we welcome everyone, fostering a sense of belonging and growth. We value authenticity, believing in each individual’s potential to drive positive change. Our nurturing environment supports personal development, and we are determined to enhance our community’s strength, beginning with each member.

The YMCA of Greater Dayton offers a comprehensive benefits package, which includes Medical, Dental, and Group Life Insurance, Short-Term and Long-Term Disability coverage, and a 12% employer contribution to the Y Retirement plan, among other benefits.

Qualifications:

Education and Certifications: A minimum of a 2-year college degree or equivalent experience is required; a Bachelor’s degree in a related field is strongly preferred.

Experience: A minimum of one year of supervisory experience is strongly preferred, along with three years of customer service experience. Sales experience is also preferred. A valid driver’s license with an insurable driving record as per YMCA insurance requirements and reliable transportation for business meetings, training events, and site visits is necessary. Proficiency in computer skills, particularly Microsoft Office and email applications, is required, along with the ability to learn the YMCA’s internal software.

Physical Demands:
The physical demands of this position entail sitting, standing, and walking for extended periods, as well as talking and listening. The role requires the ability to lift and/or move up to 50 pounds, climbing or balancing, and occasional bending or squatting. The incumbent must possess dexterity in using hands for various tasks and must have specific vision abilities, including close and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves frequent communication, both in person and via telephone, and primarily takes place indoors in an environment that is typically air-conditioned and well-ventilated, with noise levels that range from normal to loud in an active program setting.

Essential Functions:

• Direct and supervise Membership operations and program activities to align with YMCA objectives, complying with state, local, and YMCA health and safety regulations.
• Develop, monitor, and effectively forecast program budgets to achieve fiscal goals.
• Create new membership activities, enhance membership and retention efforts, and promote the YMCA within the community in accordance with Association and Branch strategies.
• Compile and analyze membership statistics to assess the effectiveness of sales and retention initiatives.
• Recruit, hire, train, develop, schedule, direct, and motivate staff and volunteers, fostering a supportive environment to reach organizational goals.
• Evaluate staff and volunteer performance and maintain up-to-date certification records.
• Cultivate and maintain collaborative relationships with community organizations.
• Engage with volunteers and facilitate volunteer committee meetings.
• Actively support the Annual Campaign by building relationships, engaging volunteers, and fulfilling assigned fundraising responsibilities.
• Contribute to program task teams and other committees as assigned by the Association.
• Perform membership and member service desk duties as needed and conduct trainings for Member Service staff.
• Maintain accurate membership records, ensuring organization of Membership and Bank Draft Records, office supplies, and other documentation.
• Create and schedule staff for Membership Service, including Front Desk personnel and Managers on Duty.
• Provide responsive service to members and community partners, demonstrating knowledge of other branch departments.
• Assist in marketing initiatives and ensure that all promotional materials adhere to YMCA branding guidelines, effectively conveying the YMCA story.
• Coordinate facility usage for programs and assist with special events.
• Ensure that the membership service environment is clean, sanitary, and compliant with all state and local licensing requirements.
• Inspect membership area equipment for safety hazards, damage, or wear and communicate any concerns to the Executive Director promptly.
• Promote awareness of healthy lifestyle factors among members and program participants.
• Uphold the standards associated with Director on Duty responsibilities, maintaining visibility and presence with participants during duty hours.

Cause-Driven Leadership Competencies:

YMCA Competencies (Leader):

• Engaging Community
• Communication & Influence
• Developing Self & Others

Job Posting Date: Thu, 20 Feb 2025 07:31:59 GMT

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