Office and Marketing Manager-Floor Coverings International JDR

Job Description

Job Title: Office and Marketing Manager

Company: Floor Coverings International JDR

Location: Stow, OH

Pay: $40000 – 45000 per year

AI Pay Analysis: The annual salary range of $40,000 to $45,000 for an “Office and Marketing Manager” in Stow, OH, appears to be on the lower end of the spectrum when compared to industry standards. Typically, the average salary for this role varies between $50,000 and $70,000, depending on factors such as experience, company size, and specific industry. In Stow and its surrounding areas, this rate may not fully align with the expected compensation, particularly for candidates with several years of experience or specialized skills in marketing. Therefore, while it may be competitive for entry-level positions, it generally falls short for mid to senior-level professionals in this field.

Job description:

As the Office and Marketing Manager at Floor Coverings International, you will play a pivotal role in enhancing our operational efficiency and ensuring an exceptional customer experience from behind the scenes. You will serve as the primary liaison for clients, overseeing communication and managing projects through to completion to guarantee client satisfaction. This position demands robust leadership qualities, exceptional multitasking skills, and meticulous attention to detail, all of which are essential in upholding our high standards. Furthermore, your role will be integral to driving business growth through effective marketing strategies aimed at generating leads. You will contribute significantly to fostering a positive and efficient office environment that supports the success and expansion of our franchise.

Key Responsibilities:

• Marketing Support: Implement local marketing strategies to generate leads and enhance customer engagement, including management of social media platforms.
• Customer Relationship Management: Cultivate and maintain strong, enduring relationships with clients to ensure satisfaction.
• Scheduling: Organize and manage lead appointments for the sales team, optimizing time and resource allocation.
• Business Development & Event Support: Foster growth through collaborations, referrals, and sponsorships while planning and participating in community events to promote business and generate leads.
• Facility Management: Ensure the showroom and office are organized, clean, and maintain a professional atmosphere.
• Financial Administration: Prior experience with QuickBooks for precise and timely data entry is advantageous.
• Administrative Tasks: Maintain an updated status of job progress and oversee daily office operations.
• Customer Satisfaction: Consistently aim for a 5-star rating, upholding exceptional service standards throughout the customer journey.

What We’re Looking For:

• Experience: Demonstrated experience in office and marketing management; familiarity with the flooring industry is beneficial but not essential.
• Communication Skills: Superior verbal and written communication skills, adept at managing both phone and in-person interactions effectively.
• Organizational Skills: Strong multitasking capabilities, ability to prioritize tasks, and meticulous attention to detail.
• Proactivity: Ability to work independently, anticipate needs, and make confident decisions.
• Technical Proficiency: Competence in using various software and systems for scheduling, tracking, and project management (e.g., Salesforce, Outlook, Google Suite, Excel).

Compensation, Benefits, and Perks:

• Competitive Salary: Ranging from $40,000 to $45,000, commensurate with experience.
• Health Benefits: Comprehensive medical and dental insurance—100% covered for employees and 50% for dependents.
• Bonus Opportunities: Incentives to acknowledge and reward your achievements.
• Paid Time Off: Generous PTO to support work-life balance, inclusive of national holidays.
• Full-Time Schedule: Monday through Friday (9 AM – 5 PM), with occasional weekend events as required.

CORE VALUES:

• Deliver on commitments with diligence and integrity.
• Show respect to individuals and exercise grace in communication.
• Take pride in your work and uphold a strong work ethic.
• Embrace open-mindedness and continuous improvement with humility.
• Engage with the community and promote a sense of enjoyment.

About the Local Owners:

Matt and Tracy are the passionate local owners behind a thriving territory recognized for its exceptional flooring services and community engagement. Married for 25 years, they are dedicated to their family and the communities they serve.

Since opening in 2016, they have not only established a successful business but have also aimed to become pillars of their community. Their unwavering commitment to excellence and local involvement has earned them several accolades, including an A+ rating with the Better Business Bureau and the Angi Super Service award. They have been honored with the Franchise of the Year title from the International Franchise Association (IFA) twice, showcasing their exceptional leadership and impactful operations within the franchise community.

At the core of Matt and Tracy’s mission is the goal of providing every customer with a 5-star flooring experience while actively giving back to the community and supporting small businesses. Their dedication has not only led to business success but has also made them esteemed figures in the community, recognized for both their professional achievements and genuine care.

If you are an organized and proactive professional passionate about delivering exceptional service and contributing to a growing business, we encourage you to apply. Join our Floor Coverings International family in Stow, OH!

Job Posting Date: Fri, 23 May 2025 06:42:23 GMT

Apply now!