Office Services Associate-The Millennium Group

Avon, OH
May 7, 2025
Full Time
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Average Pay*: 12 to 18
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Office Services Associate

Company: The Millennium Group

Location: Avon, OH

Pay: $18 per hour

AI Pay Analysis:

An hourly rate of $18 for an "Office Services Associate" in Avon, OH, is slightly below the national average of $21 per hour for this role. (salary.com) In Ohio, the average hourly wage for similar positions, such as office assistants, is approximately $16.51. (indeed.com) Considering the cost of living in Avon, which is higher than the state average, this rate may be considered below competitive standards for the area.

Job description:

Now is an excellent opportunity to join our expanding company! The Millennium Group (TMG) is an award-winning business process outsourcing firm specializing in print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. We are seeking highly motivated and enthusiastic team players who are interested in cultivating a long-term career rather than just securing a job. With a dedicated team of over 1,500 associates nationwide, TMG is looking for individuals who can contribute uniquely to our 30+ years of success in the industry.

Main Duties and Responsibilities:

  • Oversee all aspects of incoming and outgoing mail services, ensuring the timely receipt, sorting, and distribution of mail, packages, and office supplies on a daily basis. Track and sign for all packages and accountable mail.
  • Manage the receipt of FedEx, UPS, and all other deliveries, logging tracking numbers into the tracking system accurately.
  • Maintain precise records and logs of all incoming and outgoing mail and packages.
  • Conduct efficient mail sweeps across various floors in a timely manner.
  • Prepare all mail and packages with the correct postage and tracking information.
  • Investigate and resolve issues related to undeliverable or unknown mail recipients.
  • Stock and restock kitchen areas and copy stations daily, reporting any issues to the appropriate personnel.
  • Maintain an inventory of essential supplies.
  • Communicate effectively and professionally through verbal and written channels, including email and phone communications.
  • Provide exceptional customer service consistently, without exception.
  • Respond to inquiries and customer service requests promptly and professionally.
  • Assist and support other team members as needed.
  • Perform additional duties as assigned by management.

Qualifications:

  • High school diploma or equivalent required.
  • Working knowledge of mail and distribution principles or equivalent office experience.
  • Proficiency in Microsoft Office products, including Word, Excel, Outlook, and Teams.
  • Demonstrated exceptional customer service skills, adaptability to dynamic environments, and strong interpersonal skills.
  • Quick learner with the ability to acquire new skills rapidly.
  • Flexibility to manage multiple, and at times conflicting, priorities.
  • Strong initiative; capable of working independently with minimal supervision.
  • Must remain diplomatic in stressful situations; team-oriented with the ability to build robust working relationships with both internal teams and external stakeholders.
  • Excellent verbal and written communication skills, particularly in customer service contexts.
  • Ability to maintain confidentiality when handling highly sensitive materials.
  • Physically capable of walking, bending, kneeling, standing, and/or sitting for extended periods.
  • Capable of lifting or moving objects weighing 50 lbs or more as needed.

Job Posting Date: Mon, 05 May 2025 22:02:31 GMT

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