Overnight Team Member-Planet Fitness

Tiffin, OH
May 24, 2025
Full Time
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Average Pay*: 10 to 14 dollars
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Overnight Team Member

Company: Planet Fitness

Location: Tiffin, OH

Pay: $13 – 14 per hour

AI Pay Analysis: The hourly rate of $13 – $14 for an “Overnight Team Member” in Tiffin, OH, is generally on the lower end of the spectrum, especially considering the rising minimum wage in many states and the competitive labor market. As of 2023, wages for similar positions in the retail or fast-food sectors typically range from $14 to $18 per hour, depending on factors like experience and specific job duties. In Tiffin, where the cost of living is moderate, this rate may attract candidates but could potentially lead to higher turnover if better-paying opportunities are available nearby. Overall, while the offered rate meets minimum wage requirements, it may not be competitive enough to retain quality employees in the long run.

Job description:

Are you ready to thrive in a vibrant, positive, and energetic work environment? Do you have a passion for personal development and a desire to enhance your skills daily? If so, we invite you to consider this exciting opportunity with us. As the recipient of the 2019 nationally recognized People First Award for Planet Fitness, we take great pride in fostering a unique culture that prioritizes the well-being and growth of our team members. We equip you with the tools necessary for success both within Planet Fitness and beyond.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary:
The Team Member is instrumental in delivering a positive experience for our members by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities:

  • Welcome members, prospective members, and guests, ensuring exceptional customer service.
  • Oversee all front desk activities including:
    • Answering phones in a friendly manner, checking members in, processing new member sign-ups, and conducting tours for prospective members.
    • Facilitating necessary updates to members’ accounts.
    • Responding promptly and professionally to member inquiries and concerns, escalating issues to the Assistant Manager or Manager as needed.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements:

  • Previous customer service experience is preferred.
  • Basic proficiency in computer usage.
  • A genuine passion for fitness and health.
  • An upbeat, positive attitude is essential.
  • Punctuality and reliability are mandatory.
  • Exceptional customer service skills, with the ability to engage positively and professionally, consistently exceeding member expectations.
  • Strong listening abilities, empathetic approach, and effective problem-solving skills.
  • Ability to demonstrate diplomacy in all interactions, utilizing appropriate behavior and language.
  • High School diploma or GED equivalent is required.
  • Candidates must be 18 years of age or older.

Benefits:

  • Complimentary black card membership.
  • Access to the company’s Audible account.
  • Opportunities for career advancement.
  • Ongoing leadership training.
  • Comprehensive health insurance for full-time employees.
  • Monthly free staff lunches.
  • Personal finance classes.
  • 401K plan with up to 4% matching for full-time team members.

Physical Demands:

  • Continuous standing and walking throughout the shift.
  • Frequent communication in person or over the phone.
  • Ability to occasionally lift up to 50 pounds.
  • Occasional exposure to toxic chemicals during the shift.

Job Posting Date: Sat, 19 Apr 2025 01:37:22 GMT

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