Part Time Behavioral Health Front Desk Associate- Hamilton Ohio-Community First Solutions

Hamilton, OH
May 8, 2025
Part Time
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Average Pay*: $13 - $17
*average hourly rate for this position in your area
Deadline date:
$8 - $9

Job Description

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Job Title: Part Time Behavioral Health Front Desk Associate- Hamilton Ohio

Company: Community First Solutions

Location: Hamilton, OH

Pay: $16 – 19 per hour

AI Pay Analysis:

The hourly rate of $16 to $19 for a "Part-Time Behavioral Health Front Desk Associate" in Hamilton, Ohio, is competitive and aligns with industry standards for similar roles in the area. As of December 2024, the average hourly wage for a Front Desk Clerk in Hamilton is approximately $15, with a range from $14 to $18 per hour. (salary.com) Additionally, Front Desk Agents in Ohio earn an average of $14.38 per hour, with rates varying from $10.59 to $19.54. (indeed.com) While specific data for behavioral health front desk positions in Hamilton is limited, the offered rate is within the competitive range for similar administrative roles in the region.

Job description:

Community First is seeking a dedicated Behavioral Health Front Desk Associate to join our team. In this role, you will perform a variety of clerical and administrative duties essential to front desk operations, adhering to department guidelines and agency standards to ensure the highest level of service is consistently maintained.

Schedule: Part-time, 20 hours per week

  • Monday: 10 AM – 4 PM
  • Wednesday: 10 AM – 4 PM
  • Friday: 8 AM – 4 PM

Pay: $16 to $19 per hour, commensurate with years of relevant experience (non-negotiable).

Community First Solutions is a non-profit network of community organizations committed to providing a comprehensive array of quality services that address the diverse health and wellness needs of over 30,000 clients in the region. We proudly operate two highly-rated senior living communities and a dedicated Post-Acute Rehabilitation Center, alongside various other programs and services. Our mission is to deliver exceptional care through compassionate, dedicated employees who strive to enrich the lives of those we serve. We believe in the power of community collaboration to create a profound impact on our neighbors’ lives.

Responsibilities:

  • Greet and welcome all clients and visitors, whether in person or over the phone.
  • Maintain a polite and consistent phone manner, utilizing proper telephone etiquette.
  • Register new clients and update existing demographic information, gathering comprehensive personal and financial details.
  • Ensure accuracy of client data prior to entry into the electronic health record system.
  • Make copies of client IDs and insurance cards.
  • Confirm the active status of all insurance through various web-based systems.
  • Collect client co-pay and self-pay payments.
  • Post daily service transactions and log client payments.
  • Receive, open, and distribute incoming mail.
  • Perform opening and closing duties, including daily cash drawer reconciliation.
  • Copy intake paperwork and distribute it to new clients.
  • Create intake packets for all group programs.
  • Process requests for medical records from external parties, gather necessary documents, and return them to the requester.
  • Perform all other duties as assigned or appropriate to the position.

Qualifications:

  • Education: High School Diploma or equivalent.
  • Licenses/Certifications: None required.
  • Experience: A minimum of one year of previous office experience in a healthcare setting is preferred.
  • Specialized Knowledge, Skills, or Abilities:
    • Proficient in computer use with intermediate skills in Microsoft Office.
    • Familiarity with office equipment such as fax machines, printers, and scanners.
    • Ability to uphold confidentiality.
    • Strong communication and customer service skills.
    • A cooperative and effective team player with the capability to communicate well with colleagues, supervisors, and external contacts.
    • Flexibility to thrive in a fast-paced and dynamic environment.
    • Patience in managing disruptions.
    • Capability to initiate projects, anticipate changes or needs, set new priorities, and meet deadlines.
    • Excellent organizational and multitasking skills.
    • Detail-oriented approach to tasks.

Job Posting Date: Wed, 07 May 2025 04:08:51 GMT

Apply now!

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