Part Time Evening and Weekend Shifts Guest Services Associate-ZMC Hotels, LLC

Cincinnati, OH
July 15, 2025
Part Time
Apply Now
Average Pay*: 14 to 18 dollars per hour
*average hourly rate for this position in your area
Deadline date:
$16 - $16

Job Description

Rate this Job

Job Title: Part Time Evening and Weekend Shifts Guest Services Associate

Company: ZMC Hotels, LLC

Location: Cincinnati, OH

Pay: $16 per hour

AI Pay Analysis: An hourly rate of $16 for a “Part Time Evening and Weekend Shifts Guest Services Associate” in Cincinnati, OH, is relatively competitive but may vary based on factors such as experience, specific job responsibilities, and the employer. As of recent data, entry-level positions in guest services often pay between $12 and $18 per hour in Ohio, placing this rate at the higher end of that spectrum. Additionally, Cincinnati’s cost of living is moderate compared to many other urban areas, making this wage attractive, especially for part-time roles that may offer flexibility. Overall, the compensation aligns well with industry standards for similar positions in the region.

Job description:

We pride ourselves on delivering exceptional hospitality to both our employees and guests. Our organization offers a variety of employment options, including seasonal and full-time positions, flexible schedules, and opportunities for career advancement. We are committed to hiring friendly individuals dedicated to providing outstanding service.

In this role, you will embody the qualities of a fast, fun, and friendly team member. Your primary responsibilities will include checking in guests during peak hours with a welcoming smile and fostering an enjoyable atmosphere alongside your team. You will assist in addressing guest inquiries and enhancing their overall experience. If you thrive in a people-oriented environment, we invite you to join us.

Shifts will be eight hours long, available from 7 AM to 3 PM, 3 PM to 11 PM, and 11 PM to 7 AM.

Responsibilities:

  • Ensure that all guests receive efficient and courteous service, maintaining our established standards across the team.
  • Address guest concerns promptly and ensure thorough follow-up.
  • Assist in managing room inventory to optimize revenue while upholding high guest satisfaction levels.
  • Supervise bell staff activities to ensure that guest arrivals, departures, and interactions are conducted efficiently and amicably.

Qualifications:

  • Highly organized with strong attention to detail.
  • Comprehensive knowledge of guest service and satisfaction principles.
  • Excellent verbal and written communication skills.
  • Proven ability to work effectively in a team environment while demonstrating leadership qualities.
  • Basic computational and computer skills.

Benefits and Perks:

  • Full-time employees receive medical, dental, and vision options.
  • Paid time off and a 401(k) plan for eligible employees.
  • All employees enjoy hotel discounts across the country, including franchise rates and additional discounts on hotels managed by ZMC Hotels.
  • Opportunities for regular bonuses.
  • A $250 referral bonus for both you and a referred associate.
  • DailyPay: access your earned wages before payday.
  • Opportunities for advancement and professional growth within the company.

Job Posting Date: Sat, 12 Jul 2025 02:38:26 GMT

Apply now!

Related Jobs