Patient Concierge with Medical Assisting Experience-Cardinal Health

Job Description

Job Title: Patient Concierge with Medical Assisting Experience

Company: Cardinal Health

Location: Medina, OH

Pay: $15.2 – 22.68 per hour

AI Pay Analysis:

The hourly rate of $15.20 to $22.68 for a "Patient Concierge with Medical Assisting Experience" in Medina, OH, appears to be competitive and aligns with industry standards for similar roles in the area. For instance, medical assistant positions in Medina offer hourly rates ranging from $12 to $24, depending on experience and specific duties. (simplyhired.com) Additionally, patient concierge roles in Ohio have a median annual salary of approximately $40,700, which translates to an hourly rate of about $19.60. (glassdoor.com) Therefore, the offered hourly rate falls within the expected range for such positions in Medina, OH.

Job description:

Clinical Care Delivery at Cardinal Health is committed to providing high-quality, patient-centered care that focuses on diagnosing, treating, and managing patient health while ensuring the safety, efficiency, and effectiveness of our practice.

In this role, you will be responsible for front desk functions, including answering phone calls, scheduling patients, managing provider schedules, and confirming or updating patient demographics. Additionally, you will assist the medical assistant with patient care tasks, which include maintaining patient care documentation, rooming patients, and checking vital signs, among other duties. A typical work schedule will involve four days dedicated to front desk responsibilities and one day for medical assisting.

Responsibilities:

• Assist with in-office procedures.
• Provide patients with the necessary information to prepare for in-office or hospital procedures.
• Administer patient injections, treatments, or medications as needed.
• Maintain adequate supply levels and ensure timely reordering of supplies.
• Keep patient exam rooms well-stocked and organized.
• Uphold cleanliness and sterility in the clinical environment.
• Gather and upload required medical records for upcoming patient appointments.
• Answer incoming calls and triage or schedule appointments as necessary.
• Process patient checkouts post-visit and schedule follow-up appointments.
• Act as a communication liaison between providers and patients, responding to patient messages and calls.
• Exhibit regular attendance and punctuality.
• Contribute to team objectives by achieving related outcomes.
• Ensure all processing and reporting deadlines are consistently met.
• Perform additional functions as requested by management.

Qualifications:

• Ability to travel between two locations: Medina and Middleburg Heights.
• Must travel between clinics at least two Thursdays per month, as needed (mileage reimbursement provided).
• High school diploma or equivalent required.
• Certification or eligibility for certification as a Medical Assistant in the state of Ohio.
• Current CPR certification.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Minimum of two years of experience in a healthcare setting.

Preferred Skills:

• Prior experience in Urology.
• Familiarity with electronic medical records (EMR).
• Experience as a medical assistant or a recent graduate of a medical assisting program.

Required Competencies:

• Demonstrated excellent judgment, reliability, and conscientious work ethic.
• Highly detail-oriented.
• Outstanding interpersonal and communication skills.
• Compassionate and empathetic demeanor.
• Adherence to high ethical standards.
• Mechanical aptitude and manual dexterity to operate complex equipment.

Location:
Southwest Urology-Medina
3647 Medina Rd
Medina, OH 44256

Compensation:
Expected hourly range: $15.20 – $22.68.
Bonus eligibility: Not applicable.

Benefits:
Cardinal Health offers a comprehensive benefits package, including:

• Medical, dental, and vision coverage
• Paid time off plans
• Health savings account (HSA)
• 401k savings plan
• Access to wages prior to payday with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-life resources
• Paid parental leave
• Healthy lifestyle initiatives

Application Deadline:
Anticipated closure: April 28, 2025. Interested candidates are encouraged to submit applications promptly. The listed hourly range is an estimate; compensation is determined by various factors, including geographical location, education, experience, skills, and internal pay equity assessments.

Cardinal Health is proud to be an Equal Opportunity/Affirmative Action employer. We encourage candidates from diverse backgrounds, including those returning to work, individuals with disabilities, veterans, and those without a college degree, to apply. We foster an inclusive workplace that values diverse perspectives and experiences, allowing all employees to express their authentic selves.

To read and review this privacy notice, click here.

Job Posting Date: Fri, 04 Apr 2025 05:38:17 GMT

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