Patient Services Rep Sleep Disorders-Corewell Health

Grand Rapids, MI
May 13, 2025
Full Time
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Average Pay*: 18 to 24
*average hourly rate for this position in your area
Deadline date:
$18 - $18

Job Description

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Job Title: Patient Services Rep Sleep Disorders

Company: Corewell Health

Location: Grand Rapids, MI

Pay: $17.67 per hour

AI Pay Analysis: An hourly rate of $17.67 for a “Patient Services Rep Sleep Disorders” in Grand Rapids, MI, is generally on the lower end of the pay scale for similar positions. Typically, patient service representatives earn between $18 to $25 per hour, depending on experience and the specific healthcare setting. Given that Grand Rapids has a growing healthcare sector, the average wage should align more closely with or exceed the lower end of this range to account for the cost of living and demand for skilled workers in the field. Therefore, this rate may not be competitive and could lead to challenges in attracting qualified candidates.

Job description:

Starting pay is $17.67 per hour or higher based on years of experience.

Job Summary
As a Patient Services Representative at Corewell Health, you will be instrumental in delivering exceptional healthcare services to our patients. You will collaborate with a team to provide registration, concierge, and clerical support, making a significant impact on the lives of those we serve.

Essential Functions

  • Address complex patient and customer inquiries, demonstrating high-level discernment while registering patients in treatment rooms.
  • Execute administrative tasks, including, but not limited to, assisting with patient check-out, scheduling appointments, managing referrals, coordinating in-office procedures, surgeries, and tests, and reviewing incoming medical records.
  • Maintain and update provider templates, navigate external patient referral portals, and reconcile multi-departmental deposits.
  • Obtain insurance authorizations and verify prior authorizations, as well as assist with retroactive insurance denials and appeals.
  • Handle complex EMR/EHR scanning, faxing via Right Fax, and uploading documents to EPIC.
  • Contribute to the training of new team members using standard work practices.
  • Step in as a Patient Services Representative Associate when required.
  • Actively engage in safety initiatives and risk mitigation strategies, ensuring timely completion of all relevant safety-related competencies and requirements.

Qualifications
Required

  • High School Diploma or equivalent.
  • A minimum of 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or related fields.

About Corewell Health
At Corewell Health, you will play a vital role in delivering personalized healthcare to our patients, members, and communities. We are dedicated to investing in your professional growth. Our exceptional teams consist of collaborators, leaders, and innovators united by a common mission: to enhance health, instill humanity, and inspire hope. Join a nationally recognized health system, committed to continuous improvement and excellence.

How Corewell Health Cares for You

  • Comprehensive benefits package tailored to your financial, health, and work/life balance needs.
  • On-demand pay program powered by Payactiv.
  • Discounts directory offering savings on various services, including dining, mobile plans, and wellness.
  • Optional identity theft protection, home and auto insurance, and pet insurance.
  • Traditional and Roth retirement options with service contributions and matching savings.
  • Eligibility for benefits is determined by employment type and status.

Primary Location: Hughes Professional Center – 4100 Lake Drive – Grand Rapids
Department Name: Sleep Disorders – DME – GR
Employment Type: Full-time
Shift: Day (United States of America)
Weekly Scheduled Hours: 40
Hours of Work: 8:30 a.m. – 5 p.m.
Days Worked: Monday – Friday
Weekend Frequency: N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is intended for non-Corewell Health team members only.

Corewell Health is committed to ensuring a safe environment for our team members, patients, visitors, and community. We maintain a drug-free workplace and require compliance with the MMR, Varicella, Tdap, and Influenza vaccine requirements for on-site or hybrid positions. We are dedicated to supporting prospective team members needing reasonable accommodations to participate in the job application process or to perform essential job functions due to disabilities, pregnancy, or sincerely held religious beliefs.

Corewell Health is an equal opportunity employer. We grant employment opportunities to all qualified individuals regardless of race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected and collaborative culture is vital to our organization’s health, and we encourage all employees to bring their whole selves to work. As a health system, we advocate for equity in caring for our patients, communities, and colleagues. Through workshops that cultivate cultural intelligence and inclusion resource groups, we are committed to promoting diversity, equity, and inclusion in all our initiatives. We welcome those who share this commitment to join our team.

For assistance with the application process, please call 616.486.7447.

Job Posting Date: Sat, 10 May 2025 07:22:52 GMT

Apply now!

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