PT Receptionist – afternoon/evening hours-Christian Children’s Home of Ohio

Job Description

Job Title: PT Receptionist – afternoon/evening hours

Company: Christian Children’s Home of Ohio

Location: Massillon, OH

Pay: $15 – 15.25 per hour

AI Pay Analysis: The hourly rate of $15 – $15.25 for a “PT Receptionist – afternoon/evening hours” in Massillon, OH, can be considered somewhat on the lower end of the competitive spectrum. According to various wage reports and local data, receptionists in Ohio typically earn between $15 and $20 per hour, with the average closer to $16-$18. Given the responsibilities associated with a receptionist role, such as customer service, scheduling, and handling communication, the proposed rate may be less appealing, especially considering that other employers, particularly in more urban areas, may offer higher wages or additional benefits. Therefore, while the rate is in line with the lower end of local expectations, it may not attract the best candidates in a competitive job market.

Job description:

This is an on-site position, Monday through Thursday, from 2:00 PM to 7:00 PM.

SUMMARY: The Receptionist is responsible for managing the front desk, greeting clients, and answering phone calls. Key duties include securing electronic signatures for all new client intake paperwork and maintaining strong communication with the office manager and therapists. All Agency staff are expected to prioritize quality improvement in their roles to foster a safe and nurturing environment for both clients and staff. This commitment to excellence entails teamwork, enhancing service delivery, achieving departmental goals, and executing other job-specific tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Each employee is expected to exemplify a consistent witness for Jesus Christ and uphold the Standard of Moral Conduct and Statement of Faith. Additionally, employees must interact with others with a Christ-like demeanor, helping them recognize their worth in Christ while embodying CCHO’s core values of Relentless Commitment, Selflessness, and Kindness. Other essential functions include:

• Fostering a team-oriented atmosphere within the workplace, promoting constructive working relationships within the assigned regional Encompass team and across other Agency departments.
• Creating a welcoming environment for guests and visitors, serving as the primary representative of the office/Agency to the public with friendly, compassionate, and inviting behavior.
• Answering and screening phone calls, directing them to the appropriate personnel.
• Conducting client intakes when potential clients contact the office.
• Greeting visitors and clients, directing them to the appropriate areas or individuals.
• Scheduling client appointments and preparing necessary paperwork.
• Composing and typing routine correspondence.
• Performing routine office maintenance, overseeing cleanliness in the office and reception area, which includes tasks such as removing trash and tidying up.
• Managing car and room reservations/schedules.
• Providing additional clerical and administrative support as needed.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS: To succeed in this position, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE: A high school diploma or general education degree (GED) is required, along with one to three months of related experience and/or training, or an equivalent combination of education and experience.

LANGUAGE SKILLS: Proficiency in reading and comprehending simple instructions, short correspondence, and memos is essential. The ability to write simple correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other employees is also required.

MATHEMATICAL SKILLS: The ability to add and subtract two-digit numbers and perform multiplication and division with 10’s and 100’s is necessary. This includes operations involving American money and measures of weight, volume, and distance.

REASONING ABILITY: The ability to solve practical problems and handle a variety of concrete variables in situations with limited standardization is required. This includes interpreting various instructions in written, oral, diagram, or schedule format.

COMPUTER SKILLS: The successful candidate should be proficient in using a computer, with particular familiarity with internet navigation, accounting and database software, as well as Microsoft Outlook, Excel, and Word.

PHYSICAL DEMANDS: The physical demands for this role are representative of those required to perform the essential functions successfully. Reasonable accommodations may be made for individuals with disabilities in order to enable them to perform these functions. While fulfilling job duties, the employee is regularly required to sit, use hands to handle or feel objects, reach with hands and arms, and communicate verbally. Frequent walking is also involved, with occasional requirements to stand, stoop, kneel, crouch, or crawl. The employee must be capable of lifting and/or moving up to 25 pounds occasionally. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities to fulfill essential responsibilities. The work environment may involve low to moderate noise levels and the ability to manage multiple tasks simultaneously.

Candidates must be 21 years of age or older to apply. Reference checks, background checks, and drug screenings will be completed for all potential candidates. A valid Ohio Driver’s License and a maintainable driving record that allows insurability are required. This position is contingent upon the successful completion of a background check and drug test, satisfactory reference checks, and a review of the Department of Justice National Sex Offender search and Ohio Alleged Perpetrator Search as mandated by our licensing agency. EOE.

Job Posting Date: Sat, 05 Apr 2025 22:11:09 GMT

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