Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: South Haven, MI

Pay: $15 per hour

AI Pay Analysis: The hourly rate of $15 for a Receptionist position in South Haven, MI, is slightly below the national average, which typically ranges from $16 to $20 per hour, depending on experience and specific job responsibilities. In Michigan, the rates can vary based on the cost of living in different areas; South Haven’s economy may support some variability, but generally, $15 is considered on the lower side of the spectrum for this role. Therefore, while this rate may be acceptable for entry-level positions or smaller businesses, it may not be competitive for attracting experienced candidates in this field.

Job description:

Ready to elevate your career to new heights?

JARS Cannabis is not just your typical cannabis brand and retailer; we are a culturally inspired organization dedicated to reshaping the narratives around cannabis, one community at a time. Our mission is to empower the future leaders of our industry while fostering an inclusive workplace environment that celebrates the intersection of cannabis with creativity, community, and collaboration.

By implementing a progressive approach, we provide the highest quality products and services to our customers and the communities we serve. Striving to establish a new standard of professional excellence in cannabis retail, our motivated team consists of knowledgeable experts committed to seamlessly integrating cannabis into diverse lifestyles.

What We Are Seeking:
We are in search of a friendly, tech-savvy, and organized individual who excels at multitasking and thrives in a fast-paced environment. As a Receptionist, you will be the first point of contact for our customers; your ability to enhance their experience from the moment they enter is essential. This role involves checking in new and existing patients in accordance with state and CRA requirements, creating patient profiles, and providing general assistance where needed. The successful candidate will undergo mandatory training at our innovative JARS University, which includes both virtual and in-person sessions at our mock-store training facility, ensuring a thorough understanding of JARS’ policies, procedures, and company culture.

Job Duties:

• Verify customers’ legal age requirements, register new customers in the POS system, and scan returning customers.
• Check customer purchasing allotments through the POS system upon check-in.
• Promote the JARS brand and generate excitement about shopping at our location.
• Welcome guests and customers with a positive, upbeat demeanor.
• Use appropriate greetings and salutations for all customers at all times.
• Assist with curbside and online orders as needed.
• Answer calls with professionalism and proper phone etiquette.
• Provide customers with information regarding products, store hours, location, daily specials, website address, and more.
• Promote the JARS Loyalty Program, campaigns, events, daily texts, etc.
• Arrive punctually and presentable for each scheduled shift.
• Communicate updates to budtenders for order completion.
• Create personable and memorable experiences for all store visitors.
• Maintain compliance with Michigan & CRA regulations.
• Perform opening, mid-day, and closing tasks, along with general upkeep of the reception area.
• Support store management in an administrative capacity as required.
• Strictly adhere to all applicable laws, regulations, policies, compliance, and protocols.
• Monitor customer queues consistently.
• Keep all online and paper menus updated with daily offerings.

Requirements:

• A minimum of one year of customer service experience in a retail, sales, or hospitality environment.
• A minimum of one year of previous administrative and/or Front Desk Receptionist experience.
• Strong attention to detail, organizational skills, and the ability to multitask and follow up effectively.
• Exceptional customer service and communication skills.
• Ability to collaborate effectively as a team member.
• Must be 21 years of age or older.
• High school diploma or General Education Diploma (GED) is required.

Work Atmosphere/Physical Demands:

• Requires standing, bending, stooping, and stretching.
• Ability to operate a computer, POS system, and other office equipment.
• The work environment is typically a fast-paced retail cannabis dispensary.
• Involves frequent interaction with patients and staff.
• Availability to work varied hours/days, including nights, weekends, holidays, and special events when necessary.

Why JARS Cannabis?
At JARS Cannabis, we pride ourselves on more than being just a retailer; we are a community. Our core values—Inclusivity, Daring, Nimble, Playful, and Gritty—are woven into everything we do, making us a distinctive organization.

• Inclusive: We foster a welcoming environment for everyone, celebrating the unique perspectives and backgrounds of each team member.
• Daring: We encourage innovation and creativity, constantly exploring new ideas to remain at the forefront of the industry.
• Nimble: Our agile team thrives in a dynamic and changing environment, always ready to pivot and seize opportunities.
• Playful: We believe work should be enjoyable, encouraging our team to bring their authentic selves and embrace the journey.
• Gritty: Success requires determination and resilience; our hardworking team exemplifies these qualities.

Join Us!
If you are passionate about cannabis and wish to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the perfect place for you. We offer a supportive and dynamic work environment that fosters career growth and community impact.

Apply today and become a valued member of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (for full-time employees)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Time Pay
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour shifts
• 8-hour shifts
• Holidays
• Monday to Friday
• Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.

Job Posting Date: Thu, 19 Jun 2025 22:46:57 GMT

Apply now!