Resident Services-RAM Partners

Job Description

Job Title: Resident Services

Company: RAM Partners

Location: Beachwood, OH

Pay: $17 per hour

AI Pay Analysis: The hourly rate of $17 for a “Resident Services” role in Beachwood, OH, is relatively modest when considering industry standards and local cost of living. While entry-level positions in customer service or community management may start around this rate, many similar roles in urban or suburban regions often offer between $18 to $25 per hour, depending on experience and specific job responsibilities. Additionally, Beachwood’s proximity to Cleveland, where wages might be slightly higher due to the larger market, suggests that while $17 is not entirely uncompetitive, it may be underwhelming for attracting skilled candidates or retaining existing staff, especially considering potential benefits and opportunities for advancement. Therefore, enhancing the compensation might be necessary to align better with local industry standards and improve recruitment and retention efforts.

Job description:

Job description:

Ready to make a SMART MOVE? RAM Partners, LLC is a full-service real estate management company overseeing more than 80,000 apartments across the United States. We specialize in multi-family community management for a diverse range of third-party owners. Our commitment to service is founded on a hands-on approach, rooted in the strength of our dedicated team members.

Compensation: $17 per hour

Overview:
We are seeking individuals who excel in customer service and are passionate about connecting with residents and guests to meet their needs. Transitioning to a new role is a significant decision; therefore, we offer several enticing benefits at RAM:

• Competitive compensation, including performance-based bonuses as defined by the property commission structure.

Responsibilities:

• Manage front desk operations, including accepting packages and handling phone inquiries.
• Grant authorized guests access to the community.
• Address and manage all resident requests effectively.
• Foster lasting relationships to enhance resident retention.
• Demonstrate meticulous attention to detail while completing necessary office administrative tasks.
• Provide support with leasing activities as required.

Qualifications:

• High School Diploma or equivalent; a college degree is advantageous.
• A valid Driver’s License is required.
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Strong multitasking abilities and effective time management skills.
• Flexibility to work a varied schedule, including weekends.
• Legal authorization to work in the United States.

RAM Partners, LLC is an equal opportunity employer dedicated to fostering a diverse workplace. We ensure equal consideration for all qualified applicants, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you require accommodations due to a disability or need assistance with the application process or our website, please contact the Talent Acquisition Partner at [email protected]. RAM Partners, LLC is a drug-free workplace.

Job Posting Date: Wed, 25 Jun 2025 06:42:20 GMT

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