Residential Support Specialist – Part time-Avalon

Job Description

Job Title: Residential Support Specialist – Part time

Company: Avalon

Location: Ann Arbor, MI

Pay: $19.04 per hour

AI Pay Analysis: The hourly rate of $19.04 for a part-time Residential Support Specialist in Ann Arbor, MI, is generally considered competitive but falls slightly below the typical range for similar roles in the area. According to industry standards, caregivers and support specialists in Michigan often earn between $20 to $25 per hour, depending on experience, qualifications, and specific responsibilities. While $19.04 is relatively close, it may struggle to attract experienced candidates or those seeking sustainable wages, especially in a higher-cost living area like Ann Arbor. It’s essential for employers to ensure that compensation packages reflect both market conditions and the level of expertise required for the role to remain competitive.

Job description:

Hiring Bonus: $500!

Shifts: Sun, Mon, Fri, 4 PM – 12 AM

At Avalon, we recognize that housing is a fundamental human right. Our mission is to create healthy, safe, and inclusive supportive housing communities as a sustainable solution to homelessness. As a non-profit supportive housing provider, Avalon Housing combines affordable housing with essential services, such as case management, ensuring that individuals not only find housing but also thrive within it.

If you are dedicated to fostering diverse, inclusive, and equitable communities, Avalon may be the ideal place for you. The individuals we serve often face multiple challenges, including mental health issues, substance use disorders, and chronic medical conditions, along with a history of homelessness.

As a Residential Support Specialist (RSS), you will serve as Avalon’s 24-hour front-line support staff. Your responsibilities will include monitoring front desk operations, addressing tenant and visitor inquiries, and providing hands-on support as needed.

Key Benefits of Joining Avalon:

• Paid Time Off: Enjoy vacation days along with additional sick and personal time, with accrual based on hours worked, plus an extra paid holiday every month.
• Medical Benefits: Part-time employees can access life, critical illness, and accident insurance at competitive rates.
• Life and Disability Plans: All staff working more than 16 hours a week will receive life insurance and short-term disability coverage, with premiums fully covered by Avalon.
• 403(b) Retirement Plan: Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Job Responsibilities:

• Manage visitor check-ins and check-outs, answer phones, and oversee security systems.
• Ensure resident safety and security by monitoring common areas and enforcing program rules.
• Respond to crises and emergencies, taking necessary actions including contacting emergency responders.
• Facilitate tenant services and liaise with external service providers as needed.
• Collaborate effectively with on-site staff and visiting service providers, referring tenants to clinical support when appropriate.
• Initiate maintenance requests.
• Participate in staff meetings, retreats, and professional development sessions.

Supplemental Job Duties:

• Depending on location, RSS staff may assist tenants with daily living activities such as meal preparation, medication management, and shopping.
• A weekly on-call shift is expected; these shifts are compensated at hourly rates plus a bonus.
• Training will commence within the first 30 days of employment, with some sessions occurring outside regular shift hours, all of which will be compensated.

Required Qualifications:

• High School Diploma or GED.
• Ability to engage respectfully and effectively with diverse individuals in a non-judgmental manner.

Desired Skills and Abilities:

• A minimum of one year of experience working with individuals experiencing homelessness or facing mental health challenges, chronic health issues, or addiction disorders, or relevant educational background in social or behavioral sciences.
• Competence in crisis response.
• Strong verbal and written communication skills.
• Proficient in basic computer skills, including email and document management.
• A positive, enthusiastic attitude and a strong commitment to service.
• Experience and interest in assisting individuals who may be difficult to engage, along with knowledge or acceptance of harm reduction principles.

Physical Demands:
The physical demands outlined here are representative of those required for successful job performance. Reasonable accommodations may be made for individuals with disabilities. Duties include prolonged sitting, driving a vehicle with passengers, effective verbal communication, lifting items up to 25 pounds, and operating computer hardware. Reliable transportation is essential.

Job Title: Residential Support Specialist
Location: Ann Arbor, MI 48105
Status: Part-time (multiple shift options, with an additional $1 per hour premium for midnight shifts)
Salary: $19.04 per hour
Benefits: Includes paid time off, vacation, additional holidays, Employee Assistance & Wellness programs, life and short-term disability for staff working 16 hours or more per week, and an optional 403(b) plan.

Avalon encourages applicants with criminal histories to apply. Criminal history information will not be requested until a job offer is extended. Employment may be reconsidered if the criminal history is deemed relevant to the responsibilities of the position.

Job Posting Date: Fri, 23 May 2025 04:25:07 GMT

Apply now!