Residential Support Specialist – Part time-Avalon Housing

Job Description

Job Title: Residential Support Specialist – Part time

Company: Avalon Housing

Location: Ann Arbor, MI

Pay: $19.04 per hour

AI Pay Analysis: The hourly rate of $19.04 for a part-time Residential Support Specialist in Ann Arbor, MI, is slightly below the national average for similar roles, which typically range from $20 to $25 per hour based on factors like experience and specific job responsibilities. In Michigan, compensation can vary, but the pay is generally lower than that of surrounding states. Additionally, considering the cost of living in Ann Arbor, this rate may not be competitive, particularly given the growing demand for support services and healthcare roles. Overall, while the position offers essential community support, the compensation may not attract top talent in the current job market.

Job description:

Hiring Bonus: $500!

We are seeking a dedicated Residential Support Specialist (RSS) to join our team at Avalon, where we believe that housing is a fundamental human right. Our mission is to create healthy, safe, and inclusive supportive housing communities as a sustainable solution to homelessness. Avalon Housing is a non-profit organization that combines affordable housing with essential support services, such as case management. Our goal extends beyond simply providing housing; we empower individuals to thrive in their homes.

If you are passionate about fostering diverse, inclusive, and equitable communities, Avalon may be an ideal workplace for you. The individuals we serve face numerous challenges, including mental illness, substance use disorders, chronic medical conditions, and a history of homelessness. As front-line support staff, our Residential Support Specialists offer 24-hour assistance, manage front desk operations, respond to tenant and visitor inquiries, and provide hands-on support when needed.

Key Benefits for Avalon Staff:

• Paid Time Off: Our paid time off includes vacation, sick, and personal days, with accrual based on hours worked. Additionally, employees enjoy an extra paid holiday each month.

• Medical Benefits: Part-time employees have the option to purchase life insurance, critical illness insurance, and accident insurance at competitive rates.

• Life and Disability Plans: All staff working more than 16 hours a week receive life insurance and short-term disability coverage, with premiums fully covered by Avalon.

• 403(b) Retirement Plan: Employees can participate in a 403(b) retirement plan sponsored by Avalon through Vanguard.

Job Responsibilities:

• Manage visitor check-ins and check-outs, answer phone calls, and monitor security systems
• Ensure the safety and security of residents by overseeing common areas and enforcing program rules
• Intervene in crises, respond to emergencies, and coordinate necessary actions, including liaising with emergency services
• Facilitate service coordination for tenants and collaborate with external service providers as needed
• Work collaboratively with other onsite staff and visiting service providers, and refer tenants to clinical staff when appropriate
• Initiate maintenance requests as necessary
• Participate in staff meetings, retreats, and professional development training sessions

Supplemental Job Duties:

• Depending on location, RSS staff may assist tenants with daily living activities such as meal preparation, medication management, shopping, and other hands-on support.
• This position includes a weekly on-call shift, compensated at an hourly rate plus bonus.
• Training is required to begin within the first 30 days of employment, with some training conducted outside regular shift hours. All training time is compensated.

Required Qualifications:

• High School Diploma or GED
• Ability to engage effectively with a diverse group of individuals, including staff and tenants, in a non-judgmental manner

Desired Skills and Abilities:

• A minimum of one year’s experience serving individuals who are homeless or dealing with mental illness, chronic health issues, or addiction, or educational experience in social or behavioral sciences or a related field
• Capacity to manage crisis situations effectively
• Strong verbal and written communication skills
• Proficiency in computing, including email, web searches, and online documentation
• A positive and enthusiastic attitude with a strong commitment to assisting those in need
• Interest in and experience with individuals who may be challenging to engage, as well as familiarity with harm reduction principles

Physical Demands:

The physical demands described here represent what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While fulfilling duties, the employee will need to sit for extended periods, operate a vehicle with passengers, communicate verbally and audibly, lift and carry items weighing up to 25 pounds, and use computer hardware systems. Reliable transportation is essential.

This position is based in Ann Arbor, MI 48105, and offers part-time hours with multiple shift options, including a $1 per hour premium for midnight shifts. The salary for this role is $19.04 per hour. Benefits include paid time off, vacation, additional holidays, employee assistance and wellness programs, and life and short-term disability coverage for staff working 16 hours or more per week, along with an optional 403(b) plan.

We encourage individuals with criminal histories to apply. Avalon does not request information about criminal histories until an offer of employment has been extended. Employment may be contingent upon consideration of the criminal history as it relates to the responsibilities of the position.

Job Posting Date: Sat, 24 May 2025 22:05:14 GMT

Apply now!