Restaurant General Manager-Border Foods

Job Description

Job Title: Restaurant General Manager

Company: Border Foods

Location: Portage, MI

Pay: $100000 per year

AI Pay Analysis: The hourly rate equivalent to a $100,000 annual salary is approximately $48.08 per hour. For a Restaurant General Manager in Portage, MI, this rate appears to be competitive, as salaries for similar positions typically range from $45,000 to $70,000 annually, depending on factors like experience, restaurant size, and type. Given the cost of living in Portage and the responsibilities associated with managing a restaurant, the offered rate aligns well with industry standards, making it an attractive opportunity for prospective candidates in the area.

Job description:

What originated as a shared vision between two brothers to establish a Mexican restaurant has transformed into one of the largest, privately-held Taco Bell franchisees in the United States. At Border Foods, we uphold a people-first philosophy. From cooks and cashiers to restaurant managers and beyond, we collaborate to embody the Core Values of Border Foods. We invite you to join our family, where you will have the opportunity to grow, evolve, and contribute to our mission of enhancing lives.

As a General Manager, you will play a pivotal role in reinforcing the Border Foods CORE values: Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. Your primary objective is to enhance the experiences of both employees and guests by fostering a safe, welcoming, and supportive environment where everyone can flourish. You will oversee the operations of the restaurant and cultivate a robust team that consistently delivers exceptional food and friendly service.

Key Benefits:

• Competitive remuneration in the industry, with potential earnings of up to $100,000 annually, including bonus opportunities.
• Annual trip to Mexico for top performers; in 2020, we will host 85 General Managers!
• Lucrative bonus program where General Managers can earn an additional $40,000 per year.
• Educational programs, such as GED and Tuition Reimbursement.
• Scholarship opportunities.
• Comprehensive medical, dental, and vision benefits for all positions, including part-time roles.
• Complimentary meals.
• Paid Vacation Time, Sick Leave, and Holiday Pay.
• Vacation Donation Program.
• A positive workplace culture that fosters career growth and support.

Core Values of the General Manager:

Accountability & Integrity:

• Consistently exemplifies integrity in actions and expectations.
• Guides team members and Shift Leaders in fulfilling duties and ensuring quality service.
• Manages team scheduling and deployment effectively.
• Monitors team performance, holding members accountable to set standards.
• Ensures a quality customer experience through prompt and friendly service.
• Maintains the point of sale system, reporting discrepancies and verifying accuracy.
• Upholds health and safety standards.
• Complies with local, state, and federal regulations.

Family & Teamwork:

• Fosters camaraderie within the team by building cross-functional relationships.
• Addresses team member inquiries and resolves issues expediently.
• Ensures a safe environment for both team members and guests.
• Navigates challenging situations effectively while providing guidance.
• Motivates the team through active listening and effective communication.
• Represents Border Foods in managing customer complaints, demonstrating a sincere desire to resolve issues.
• Instills a culture of recognition, promoting a positive work atmosphere.

Excellence:

• Develops short- and long-term strategies for restaurant success.
• Utilizes and interprets P&L statements to enhance profitability.
• Sources, hires, and develops outstanding team members.
• Conducts new hire orientations and creates individualized training plans.
• Minimizes losses by adhering to cash handling policies and complying with accounting standards.
• Demonstrates effective labor, inventory, and waste management.

Empowerment:

• Enhances team capabilities by identifying strengths and growth opportunities.
• Provides learning and development opportunities for all team members.
• Offers guidance on personal development and career paths.
• Consistently applies timely coaching methods.
• Shares ideas and resources to foster personal and business growth.
• Engages team members operationally through the use of various tools.

Required or Preferred Experience:

• A minimum of three years of experience in the restaurant or retail sector, or relevant combination of education and experience.
• Familiarity with sales strategies, P&L statement analysis, recruiting, and training.
• Demonstrated success in hiring and employee retention.
• Availability to work early mornings, evenings, late nights, weekends, and holidays as needed.
• ServeSafe Certification.
• Must be at least 18 years of age.
• Valid driver’s license and vehicle insurance.
• High school diploma or equivalent.

The physical demands of this position include sitting, standing, bending, lifting, and intermittent movement during working hours, and these requirements can be met with or without reasonable accommodation.

This position’s responsibilities may evolve over time. Border Foods reserves the right to modify duties as deemed appropriate. This job description is designed to convey an overview of the role and does not encompass all possible tasks.

Border Foods is an Equal Opportunity Employer, proudly supporting diversity and inclusion. We do not discriminate based on gender identity or sexual orientation.

Please note that you are applying for a position with a Taco Bell franchisee and not Taco Bell Corp. or its affiliates. If hired, the franchisee will be your sole employer. Franchisees are independent business entities that establish their own wage and benefit policies, which may vary among franchisees.

Job Posting Date: Fri, 13 Jun 2025 07:20:26 GMT

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