Retail Donation Attendant at Mason-

Job Description

Job Title: Retail Donation Attendant at Mason

Company:

Location: Mason, OH

Pay: $12 per hour

AI Pay Analysis: An hourly rate of $12 for the role of “Retail Donation Attendant” in Mason, OH, appears to be below the competitive standard for similar positions in the retail and nonprofit sectors. In 2023, average wages for comparable roles typically range from $13 to $16 per hour, depending on factors such as experience and specific job responsibilities. Additionally, considering the rising cost of living and increased minimum wage laws in many states, the offered rate may struggle to attract and retain quality candidates, suggesting that it may need to be reassessed to remain competitive in the local job market.

Job description:

Ohio Valley Goodwill Industries, established in 1916, is one of the foremost providers of rehabilitation services in the State of Ohio. We utilize our extensive retail store network to generate revenue that supports thousands of individuals with disabilities and local veterans experiencing homelessness.

The Donation Attendant plays a vital role in delivering exceptional customer service to both Goodwill donors and customers, both inside and outside our retail locations. This position involves greeting donors, receiving donations, and issuing receipts. Additionally, the Donation Attendant prepares donations for the production processing area and works efficiently to expedite merchandise in a dynamic environment.

As a valued member of Ohio Valley Goodwill, you will be expected to maintain a flexible schedule that accommodates store opening, production, and closing operations, which may include weekends and holidays.

REQUIRED QUALIFICATIONS:

1. A minimum of six months of relevant work experience or equivalent educational or vocational training.
2. Demonstrated ability to provide outstanding customer service to all customers and donors.
3. Proficiency in English, with the ability to interact effectively with customers and colleagues.
4. Strong verbal communication skills to interact with associates and customers.
5. Capability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for extended periods.
6. Ability to lift up to 35 pounds frequently.
7. Willingness to be trained in the safe use of a big joe stacker and pallet jack (must be 18 years or older).

PREFERRED QUALIFICATIONS:

1. Ability to inspire and motivate team members.
2. Previous experience in a warehouse setting.
3. Familiarity with pallet packing and forklift operations.
4. Basic computer skills.
5. Multilingual abilities, particularly fluency in English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Deliver exceptional customer service to all donors and customers.
2. Foster a welcoming environment by greeting donors and safely unloading donations from vehicles.
3. Complete donor receipts and provide a copy to the donor.
4. Sort donated items into appropriate categories.
5. Adhere to safety and security practices, reporting hazards and injuries to the Retail General Manager, Assistant Manager, or Supervisor on duty.
6. Maintain a professional appearance, adhering to Goodwill uniform standards.
7. Comply with all Ohio Valley Goodwill policies, including protocols for reporting theft, misuse of company property, or illegal activities.
8. Demonstrate ethical behavior and adhere to Corporate Compliance guidelines.
9. Follow the work schedule established by your supervisor.

OTHER DUTIES AND RESPONSIBILITIES:

1. Assist truck drivers and their assistants in loading and unloading donations for transport to/from other store locations.
2. Uphold a professional appearance in accordance with Goodwill standards, including adherence to the dress code.
3. Perform general housekeeping tasks as needed, including janitorial duties such as cleaning restrooms and maintaining cleanliness in parking areas.
4. Effectively communicate OVGI’s mission and vision to donors and customers.
5. Undertake additional responsibilities as assigned.

SUPERVISORY RESPONSIBILITY:
This position does not include supervisory responsibilities.

If you seek a rewarding and fulfilling experience, we invite you to join our team! Please complete the application and attach your resume detailing your work experience. Incomplete applications will not be considered.

Pay Rate: $12.00 per hour
EEO Employer/Vet/Disabled
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Job Posting Date: Fri, 09 May 2025 00:08:36 GMT

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