Retail Team Lead/Shift Manager-

University Heights, OH
May 13, 2025
Full Time
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Average Pay*: 15 - 20
*average hourly rate for this position in your area
Deadline date:
$15 - $16

Job Description

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Job Title: Retail Team Lead/Shift Manager

Company:

Location: University Heights, OH

Pay: $15 – 16 per hour

AI Pay Analysis: The hourly rate of $15 – $16 for a “Retail Team Lead/Shift Manager” in University Heights, OH, is on the lower end of the spectrum when compared to industry standards. Typically, similar roles in retail management regions average between $18 to $25 per hour, depending on experience, store type, and location. Given the rising costs of living, especially in suburban areas, this rate may not be competitive enough to attract and retain skilled employees. Thus, while the offered pay is in line with entry-level positions, it may not sufficiently recognize the responsibilities typically associated with managerial roles.

Job description:

Are you a natural leader passionate about retail and making a positive impact in your community? At Goodwill, we don’t just operate retail stores; we create opportunities, build connections, and advocate for sustainable practices. As a Store Team Lead, you will assume a multifaceted role that integrates operational excellence, team leadership, and meaningful community impact.

Joining Goodwill comes with a comprehensive benefits package, including:

  • A bonus incentive plan
  • Generous paid time off
  • Paid holidays
  • Affordable medical, dental, and vision coverage
  • Retirement planning with a company match
  • Life and disability insurance at no cost
  • An Employee Assistance Program
  • Employee discounts

Your Role

The Store Team Lead collaborates closely with both the Store Manager and Assistant Manager to oversee daily store operations, ensuring a seamless workflow while adhering to our core values and mission. You will supervise team members and maintain an inviting sales floor, playing an essential role in cultivating a positive experience for customers, donors, and team members alike.

What You’ll Do

As an integral member of our team, you will:

  • Oversee day-to-day store operations to ensure efficiency
  • Inspire and motivate team members to meet and exceed objectives
  • Actively assist where needed, whether it involves operating the cash register, organizing merchandise, or monitoring store performance metrics

Who You Are

We seek a motivated leader who thrives in a fast-paced retail environment and is passionate about making a difference. The ideal Store Team Lead will possess:

  • Leadership Skills: The ability to inspire and motivate teams to achieve common goals
  • Customer Focus: A commitment to handling challenges with professionalism, ensuring all interactions are positive
  • Operational Expertise: Strong organizational skills, attention to detail, and proficiency with retail systems and processes
  • Passion for Products: A discerning eye for quality across various categories, including brand names, antiques, and vintage collectibles
  • Problem-Solving Abilities: The capacity to think creatively and find effective solutions to challenges

What We’re Looking For

To excel as a Store Team Lead, you will need:

  • A minimum of 6 months in a leadership position
  • A high school diploma or GED
  • Outstanding customer service and teamwork skills

Goodwill is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

A background check is required.

Job Posting Date: Mon, 12 May 2025 22:17:53 GMT

Apply now!

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