Runaway Homeless Youth Residential Specialist-Lighthouse

Job Description

Job Title: Runaway Homeless Youth Residential Specialist

Company: Lighthouse

Location: Pontiac, MI

Pay: $17.98 per hour

AI Pay Analysis: The hourly rate of $17.98 for a “Runaway Homeless Youth Residential Specialist” in Pontiac, MI is generally considered below the national average for similar positions in social services. Typically, salaries for this role can range from $20 to $25 per hour, depending on factors such as experience, certifications, and local cost of living. While it’s important to consider the budget constraints of non-profit organizations, offering a rate on the lower end may hinder the attraction and retention of qualified staff, particularly in a role that requires significant emotional labor and specialized skills to support vulnerable youth. Overall, the rate appears not to be competitive within industry standards for the position and location.

Job description:
The RHY Residential Specialist is an at-will position reporting to the Program Manager. This role involves working with youth enrolled in our co-located residential programs designed for individuals under 18 who are unaccompanied and experiencing homelessness. Sanctuary is a three-week residential crisis intervention program for youth aged 10 to 17, while A Step Forward serves as a transitional living program for those aged 16 to 17, allowing them to stay for up to two years. The RHY Residential Specialist will be dedicated to implementing trauma-informed care through a Positive Youth Development approach, delivering direct services to youth and families. Key responsibilities include ensuring the observation, care, general upkeep, and safety of the shelter environment while supporting youth in achieving their goals toward safe and stable housing.

Key Responsibilities & Duties:

– Facilitate daily living skill development, interpersonal skill training, meal preparation, chore completion, and recreational activities.
– Coordinate and oversee shift activities among youth mentors, volunteers, and interns to engage young residents in the daily operations.
– Monitor daily activities in alignment with each youth’s individualized treatment plan.
– Provide feedback on the performance of interns, volunteers, and peer mentors to the RHY management team, as requested.
– Collaborate with the RHY management team and facilities department to maintain a safe physical environment.
– Ensure 24/7 accessibility for face-to-face and telephone crisis interventions, with appropriate outcome planning.
– Conduct intake interviews to identify and access agency services or coordinate referrals.
– Ensure youth entering the RHY program receive orientation tailored to their educational, language, and special needs.
– Consult with interdisciplinary teams to meet youth needs while adhering to evidence-based practices and regulatory compliance.
– Coordinate transportation for youth to external activities and necessary appointments in accordance with legal and agency policies.
– Administer and monitor proper use of medications, first aid provisions, and emergency procedures as required.
– Provide nutritious meals in accordance with federal, state, and local food safety regulations.
– Maintain accurate and comprehensive records of all intake activities, service logs, daily operations, and client interactions.

Additional Responsibilities:

– Obtain approval for client transport and provide transportation services as necessary.
– Ensure proper maintenance of client-related files and records.
– Implement service and data collection tools consistently.
– Adhere to attendance, punctuality policies, and all other Lighthouse policies and procedures.
– Uphold program rules, policies, and procedures to maintain a safe and inclusive environment for clients, staff, interns, and volunteers.
– Assist with front-desk operations, including answering phones and managing crisis calls as needed.

Minimum Qualifications:

– Lived or professional experience supporting individuals experiencing homelessness or severe poverty in the U.S.
– High School Diploma.
– 1-2 years of experience in a role related to human/social services.
– Ability to pass a rigorous background check, including child welfare screenings and clearances.
– Reliable transportation, valid driver’s license, and maintenance of automobile insurance.
– Proficiency in Microsoft Office Suite and Google Apps.
– Flexibility and prioritization skills in a dynamic environment.
– Effective multitasking ability in a fast-paced setting.
– Capability to engage with diverse and challenging populations.
– Availability to work evenings and/or weekends.

Preferred Qualifications:

– Associate’s degree or current enrollment in a human services program or related field.
– 2+ years of experience in a role related to human/social services, ideally with youth experience.
– Understanding of the social constructs affecting individuals facing economic instability.
– Knowledge of the social services landscape in Oakland County and surrounding areas.
– Experience with HMIS.
– Ability to self-regulate and work independently while collaborating with other staff.
– Innovative mindset with a knack for creative problem-solving.
– Familiarity with Harm Reduction, Trauma-Informed Care, Housing First, and SPDAT training.
– Proven ability to work effectively with racially and ethnically diverse clients and teams.
– Experience managing and leading teams.
– Capable of fostering consensus and resolving conflicts.
– Exceptional written and verbal communication skills.
– Openness to receiving and acting on constructive feedback.
– High emotional intelligence and personal integrity.
– Capacity to thrive in a demanding, ever-changing environment.

This job description outlines the general nature and complexity of work expected of employees in this role. It is not intended to be an exhaustive list of all tasks, responsibilities, and skills required. Lighthouse is an equal opportunity employer and prohibits discrimination against any qualified individual based on race, creed, religion, national origin, color, status as a veteran, gender or gender identity, sex, age, sexual preference or orientation, marital status, disability, income, weight, or any other grounds prohibited by law.

Applicants are encouraged to submit a cover letter and resume online. Applications will be accepted on a rolling basis until the position is filled. Please refrain from making phone or email inquiries.

Job Posting Date: Thu, 03 Jul 2025 22:27:48 GMT

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