Server (Restaurant)-Kewadin Casinos

Saint Ignace, MI
May 21, 2025
Full Time
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Average Pay*: $5 - $10 (plus tips)
*average hourly rate for this position in your area
Deadline date:
$10 - $10

Job Description

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Job Title: Server (Restaurant)

Company: Kewadin Casinos

Location: Saint Ignace, MI

Pay: $9.64 per hour

AI Pay Analysis: The hourly rate of $9.64 for a Server position in Saint Ignace, MI, is below the national average for restaurant servers, which typically ranges from $12 to $15 per hour, depending on experience and location. While some servers earn lower wages plus tips, the base pay suggested here does not seem competitive, especially given that the minimum wage in Michigan is higher than this amount. Considering the cost of living in Saint Ignace and the role’s reliance on tips, this pay may dissuade prospective candidates or indicate a low-value perception for the role within the local market. Overall, this rate does not align well with industry standards or expectations for this position.

Job description:

The Server, under the guidance of the Lead Server, is tasked with delivering food to guests in a courteous, friendly, and timely manner while ensuring a clean and well-stocked workspace. This role demands the provision of attentive, cheerful, and professional customer service to all guests, both internal and external, with a continual aim to exceed their expectations.

Essential Functions: (includes, but is not limited to, the following)

  • Uphold a high standard of customer service at all times.
  • Greet guests warmly and with a smile.
  • Serve beverages and meals to guests efficiently.
  • Generate checks for all items served.
  • Express gratitude to guests upon their departure.
  • Maintain a clean and safe working environment consistently.
  • Comply with all company and departmental policies and procedures.
  • Accurately report incidents with detailed documentation.
  • Verify identification and confirm the age of customers.
  • Adhere to regulations regarding the serving of alcohol, particularly concerning minors and intoxicated individuals.
  • Follow T.I.P.’s guidelines in serving guests.
  • Collaborate with management to enhance cleanliness standards, customer service, and operational procedures.

Additional Responsibilities: (includes, but is not limited to, the following)

  • Attend all required training sessions and meetings.
  • Work cohesively with colleagues and management as part of a team.
  • Undertake any additional job-related duties as assigned.

Contacts:
Immediate peers, colleagues in other departments, direct supervisor/manager, managers in other departments, Board of Directors, and customers.

Physical Requirements:
This position requires the ability to lift a maximum of 50 pounds and frequently lift/carry up to 25 pounds. Physical demands include constant standing, walking, pushing/pulling, as well as the use of hearing, smell, and various visual capacities. Additionally, frequent carrying, lifting, bending, manual handling, typing, and occasional sitting, climbing, kneeling, and crawling are involved. The working environment includes continuous exposure to moving mechanical components, potential electrical hazards, chemicals, computer usage, and occasional exposure to heights.

Requirements:
Education: High School Diploma or equivalent preferred.
Experience: Prior experience in high-volume food and beverage service is preferred.
Certification/License: T.I.P.’s Certification is required within the first three months of hire, with training provided. A Sanitation Certificate is required within six months of hire, also with training provided.
Knowledge, Skills, and Abilities:

  • Strong mathematical skills are preferred.
  • Familiarity with, or the ability to learn, a point-of-sale (POS) system is essential.
  • Ability to understand and promote company offerings.
  • Knowledge of customer service standards and practices.
  • Effective communication skills, both written and verbal, are necessary.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Manual dexterity to execute coordinated hand movements is required.
  • Ability to build and maintain positive working relationships with supervisors, coworkers, and the public.
  • Understanding of, or willingness to learn, company and departmental safety protocols is essential.
  • Native American candidates are preferred.

Job Posting Date: Fri, 16 May 2025 22:58:38 GMT

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