Shift Lead Barista | Starbucks | PT-Greenleaf Hospitality Group

Job Description

Job Title: Shift Lead Barista | Starbucks | PT

Company: Greenleaf Hospitality Group

Location: Kalamazoo, MI

Pay: $16 per hour

AI Pay Analysis: The hourly rate of $16 for a “Shift Lead Barista” at Starbucks in Kalamazoo, MI, is generally competitive but slightly below the national average for similar roles, which often ranges from $17 to $20 per hour depending on experience and location. In the Kalamazoo area, typical pay for baristas can also vary based on the cost of living, with many positions paying between $14 to $18 per hour. Additionally, benefits such as tips, flexible scheduling, and employee perks can enhance the overall compensation package. Overall, while $16 is reasonable, particularly for a part-time position, it may not fully reflect the responsibilities of a shift lead or the current market trends.

Job description:
Overview:
Imagine beginning your workday in the vibrant heart of downtown Kalamazoo, enveloped by the city’s rhythmic energy and the enticing scent of freshly brewed coffee. As a valued team member at Michigan’s largest Starbucks, situated within the prestigious Radisson Plaza Hotel, you will join a committed group focused on delivering unparalleled customer experiences. The café, featuring modern, artistic decor and accommodating 68 guests, includes a semi-private meeting room that fosters a dynamic and engaging work atmosphere. If you excel in fast-paced environments and enjoy engaging with a diverse clientele, this is an ideal opportunity for you to advance your career.

What’s in it for You:
– Comprehensive Medical, Dental, and Vision coverage (Full-Time option)
– 401K plan with a 100% match up to 3% (Full-Time option)
– Parental Leave Program (Full-Time option)
– Robust Employee Assistance Program offering up to 7 complimentary counseling sessions per year
– Health and Wellness reimbursement of up to $600 annually for items such as massages, gym memberships, and running shoes
– Daily shift meals provided
– 10% discount at GHG outlets
– Discounted hotel rates at Choice Hotels worldwide

Responsibilities:
– Empower fellow team members to create memorable experiences for guests and colleagues.
– Exhibit kindness and compassion to both coworkers and customers.
– Foster a positive learning environment by delivering clear, specific, timely, and respectful coaching and feedback to staff, ensuring operational excellence and enhancing performance.
– Uphold the integrity, honesty, and knowledge that reflect the culture, values, and mission of Greenleaf Hospitality Group and Starbucks.
– Maintain composure during high-volume periods or atypical events, ensuring operational standards are met while setting a positive example for the team.
– Anticipate customer and store needs by actively evaluating the environment and customer cues.
– Maintain a customer-first attitude and connect with guests authentically.
– Collaborate with the management team by communicating essential information, enabling the team to cultivate a “Third Place” environment during each shift.
– Assist with ordering, inventory management, equipment cleaning, and maintenance.
– Support new employee training by positively reinforcing successful performance and providing respectful coaching when necessary.
– Provide performance feedback to the store manager regarding staff during shifts.
– Contribute to a positive team atmosphere by recognizing and addressing changes in employee morale and performance, facilitating communication with management.
– Stay curious and committed to continuous improvement in store operations.
– Set new standards in hospitality and dining, delivering exceptional service to every customer.
– Build positive relationships with team members by understanding and addressing their motivations, needs, and concerns.
– Execute store operations during scheduled shifts, including designated opening and mid-shift duties.
– Adhere to Greenleaf Hospitality Group operational policies and procedures, including those related to cash handling and safety, to ensure a secure environment for all employees.
– Monitor baristas during shifts to maintain the delivery of legendary customer service.
– Consistently provide high-quality beverages and food products by adhering to all recipe and presentation standards.
– Recognize and celebrate individual and team achievements by utilizing existing organizational tools and collaborating with the store manager to explore new, innovative recognition methods.
– Employ operational tools to achieve excellence throughout the shift.

Qualifications:
What You Need for this Position:
– Proactive self-starter capable of initiating projects during slower periods
– Ability to stand for extended periods, up to 8 hours or more
– Capability to stoop, bend, and lift up to 40 pounds when needed
– Comfort in safely handling potentially hazardous chemicals and equipment
– Compliance with safety and health code standards
– Ability to perform repetitive motion tasks as required

Top Reasons to Work with GHG:
– Join a fun, energetic, and passionate team
– Enhance your skills and experience in an environment that encourages creativity and professional development

Job Posting Date: Fri, 06 Jun 2025 03:40:15 GMT

Apply now!