Shuttle Driver/Class B/Passenger Endorsements Required/$17 P/H/No Weekends-Towne Park

Job Description

Job Title: Shuttle Driver/Class B/Passenger Endorsements Required/$17 P/H/No Weekends

Company: Towne Park

Location: Cleveland, OH

Pay: $17 per hour

AI Pay Analysis: An hourly rate of $17 for a “Shuttle Driver/Class B/Passenger Endorsements Required” position in Cleveland, OH, is below the industry standard for similar roles in the area. According to Salary.com, the average base salary for a Class B Driver in Cleveland is approximately $44,614 per year, equating to about $21.43 per hour. Additionally, Glassdoor reports that Shuttle Drivers in Cleveland earn an average of $45,633 annually, or roughly $21.94 per hour. Furthermore, the Greater Cleveland Regional Transit Authority (GCRTA) offers higher pay rates for operators, starting at $25.45 per hour after training. Therefore, the $17 per hour rate appears to be below the competitive range for this role in the Cleveland area.

Job description:

At Towne Park, we believe in more than just a job; we offer an opportunity to make a meaningful impact. A career with us is fulfilling in numerous ways. As a hospitality services company dedicated to delivering exceptional experiences, we strive to create smiles for the millions of patients, visitors, and guests we serve. Whether it’s providing compassionate service to alleviate a patient’s anxiety, crafting memorable experiences for guests exploring a new city, or supporting colleagues, every day presents a chance to enhance someone’s experience. When we witness a smile—from a customer, client, or team member—we know we’ve made a difference. Towne Park is a place where you can make an impact and spread joy every day.

The Shuttle Driver plays a crucial role in transporting guests to and from hotels, hospitals, casinos, and the local area with friendliness, efficiency, and courtesy, all while adhering to safe driving practices. Responsibilities include assisting guests with luggage during arrivals and departures, as well as maintaining vehicle activity and maintenance logs.

Compensation: Towne Park is committed to competitive and equitable compensation. Actual pay will correspond to a candidate’s skills, experience, education, and location, with the hourly base pay for this position set at $17.00.

Work Schedule: This position operates Monday through Friday, from 1:30 PM to 8:30 PM.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, as well as accident, critical illness, and hospital indemnity insurance, along with telemedicine benefits. Additional offerings include company-paid basic life and AD&D insurance, as well as short-term and long-term disability coverage. Employees may also participate in the company’s 401k retirement savings plan, with eligibility requirements based on job classification and length of employment. Benefits are subject to change and may have specific plan or program terms.

Summary: The Shuttle Driver is tasked with the safe and courteous transportation of guests while ensuring compliance with organizational protocols and guest satisfaction.

Essential Functions:

• Shuttle guests to designated locations as authorized by management, ensuring familiarity with pick-up and drop-off points, property amenities, parking rates, and local attractions—40%
• Communicate courteously and professionally via telephone, two-way radio, and in person, greeting guests within 30 seconds, using their last name when appropriate, and maintaining composure under pressure—20%
• Conduct pre-shift inspections of the vehicle for proper functioning and report any issues to management—20%
• Uphold guest confidentiality in accordance with HIPAA requirements and assist guests with mobility needs while adhering to safety protocols—20%

Qualifications:
Education: High school diploma or GED required.
Required Licensure & Certification:

• Must possess a Commercial Driver’s License (CDL) with Passenger endorsement relevant to the state of service.
• Must successfully pass a criminal background check, MVR review, and drug screening as determined by client requirements.
• Must be at least 21 years old to comply with vehicle leasing contract stipulations.
• Maintain a valid driver’s license and pass annual/semiannual MVR checks.
• Complete Wheelchair Safety Training provided by Towne Park as needed.
• Current Medical Examiner’s Certificate required, along with up-to-date licenses and DOT endorsements, and a biannual physical examination.

Work Experience: A minimum of three years of commercial driving experience or nine years as a licensed driver.
Knowledge: Proficiency in driving manual transmission required.
Skills:

• Strong reading, writing, and comprehension skills in English.
• Ability to convey information clearly in both one-on-one and small group settings.
• Proficient in basic math operations, including addition, subtraction, multiplication, and division using American currency.
• Familiarity with 24-hour and military time systems, along with understanding time-based rates.

Scope:
Authority to Act: The role primarily follows established practices and procedures. Duties are executed under specific guidelines, with supervisory oversight to ensure efficiency and effectiveness. Errors in judgment could impact departmental operations.
Budget Responsibility: The employee holds control over available resources.

Working Conditions & Physical Demands:
Physical Requirements: Regularly required to communicate effectively; frequent standing or sitting for extended periods; may require running, walking, handling objects, and climbing. Vision requirements include near and distance vision, as well as depth perception.
Lifting Requirements: Ability to exert up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly.
Working Environment: The majority of work will take place outdoors, often in varying climatic conditions. Appropriate weather protection may be provided but does not guarantee comfort from temperature changes.
Travel: Occasional travel (up to 5%) may be required.

Acknowledgment and Acceptance: I acknowledge that this job description has been outlined in detail; however, it does not encompass all duties I may be assigned. The absence of explicit tasks does not exclude them from my responsibilities, particularly if they are similar or related to my position. I accept that modifications to this job description may occur as needed.

Job Posting Date: Fri, 02 May 2025 07:03:41 GMT

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