Sr. Office Assistant – 30 hrs/week-Michigan Technological University
Job Description
Job Title: Sr. Office Assistant – 30 hrs/week
Company: Michigan Technological University
Location: Houghton, MI
Pay: $16.74 per hour
AI Pay Analysis: The hourly rate of $16.74 for a “Sr. Office Assistant – 30 hrs/week” in Houghton, MI, is relatively competitive when considering the local cost of living and average wages for similar roles. Typically, salaries for office assistants can range from $15 to $25 per hour depending on experience and specific job responsibilities. In Houghton, where wages may be influenced by factors like regional economic conditions and the presence of local industries or institutions, this rate appears to be at the lower to mid-range. Overall, while it may be acceptable for entry to mid-level positions, candidates with more experience or specialized skills might find it less attractive compared to industry standards in larger metropolitan areas.
Job description:
The Office of the Associate Provost for Undergraduate Education (APUE) is seeking a diligent Office Assistant to deliver exceptional customer service and administrative support, ensuring the efficient functioning of our department. This role will represent various units, including the Pavlis Honors College, the Enterprise Program, and Essential Education, serving as a positive ambassador for these areas. The Office Assistant will provide professional administrative assistance to faculty, staff, and students within the APUE sphere. As the primary point of contact for students, faculty, staff, and visitors, strong interpersonal and communication skills are vital. This position plays a crucial role in fostering a welcoming and productive atmosphere within the Office of the Associate Provost for Undergraduate Education.
Responsibilities and Essential Duties
- Deliver outstanding customer service to a diverse group of internal and external stakeholders in a professional, friendly, and courteous manner.
- Exercise sound judgment and discretion when managing confidential information and addressing non-routine issues, facilitating contact with appropriate personnel as needed.
- Provide administrative support for departmental functions, including handling phone calls and emails, directing inquiries, receiving and routing mail, and composing routine correspondence.
- Assist staff with project coordination and event planning tasks, including catering orders and room reservations.
- Support faculty and staff with various administrative tasks as requested.
- Maintain calendars for conference rooms and reserve rooms upon request.
- Organize department files, calendars, and email distribution lists.
- Facilitate travel arrangements for professional staff, faculty members, guests, and student teams.
- Support the organization of staff meetings and other gatherings; take meeting minutes as requested.
- Manage credit card transactions and upload invoices for unit staff and faculty members.
- Assist instructors with ordering, gathering, and printing course materials, as well as grade submissions.
- Aid in managing honors program tasks such as creating and organizing new student files, updating existing student files, coding students in Banweb, maintaining listservs, and generating reports.
- Assist with EPAFS.
- Coordinate prospective student tours scheduled through Admissions.
- Conduct inventory and maintain stock levels of office and kitchen supplies.
- Assist with ordering marketing materials, distributing marketing content, and maintaining departmental bulletin boards and displays.
- Arrange rooms, equipment, and other services; process key requests and building access.
- Collaborate with IT and Facilities for office and building needs and enhancements.
- Commit to learning continuous improvement strategies and applying them to daily operations while actively engaging in college and university improvement initiatives.
- Apply safety-related knowledge, skills, and practices to daily work.
- Perform additional duties as assigned.
Required Education, Certifications, Licensures
- High school diploma or an equivalent combination of education and experience that demonstrates comparable knowledge and abilities.
Required Experience
- One year of experience in an administrative clerical support role.
- One year of experience utilizing personal computers and basic software packages, including Microsoft Office Suite and Google Suite.
- One year of experience in a customer service environment.
- Experience using advanced features of spreadsheet and database applications, such as formulas, sorting, and importing/exporting files.
Desirable Education and/or Experience
- Familiarity with BANNER, Webfocus, Perceptive Content, and Concur.
- Experience in budget management.
Required Knowledge, Skills, and/or Abilities
- Outstanding interpersonal, customer service, and written/oral communication skills.
- Ability to manage multiple tasks with meticulous attention to detail and a high degree of accuracy.
- Proficient in using MS Office Suite and Google Suite.
- Ability to exercise discretion when handling confidential information.
- Capacity to work collaboratively within a team to ensure the smooth operation of a customer service-focused environment.
- Demonstrated ability to learn new computer applications.
- Capability to work effectively amidst frequent interruptions.
- Proficient in operating standard office equipment.
- Effective communication and collaboration skills with diverse groups of students, faculty, and staff.
Desirable Knowledge, Skills, and/or Abilities
- Familiarity with Michigan Tech policies, procedures, and personnel.
- Proven success in, or potential for, creating an inclusive workplace for individuals from diverse backgrounds.
Work Environment and/or Physical Demands
The work environment characteristics described herein are representative of those an employee may experience while performing the essential functions of this role. Reasonable accommodations may be made to facilitate individuals with disabilities in performing essential functions. The noise level in the workplace is generally low to moderate.
Required Training and Other Conditions of Employment
All employees at Michigan Technological University will complete the following required trainings; additional training may be mandated by the department.
- Employee Safety Overview
- Anti-harassment, Discrimination, and Retaliation Training
- Annual Data Security Training
- Annual Title IX Training
Background Check
Employment offers are contingent upon successful completion of a background check, with results reviewed and assessed.
Full-Time Equivalent (FTE)
0.75 (30 hours per week)
FLSA Status
Non-Exempt
Appointment Term
12 months
Shift
1st Shift
Pay Rate/Salary
Contractual; external candidates will receive the minimum rate of $16.74 per hour.
Title of Position Supervisor
Director of Administration, Associate Provost for Undergraduate Education
Posting Type
Internal & External Posting
Dependent on Funding
No
Special Instructions to Applicants
UAW Posting 5/15/2025 – 5/21/2025. External applicants are encouraged to apply; however, internal UAW applicants will receive priority consideration if they apply during the designated internal posting dates.
To successfully perform this role, candidates must be able to meet each essential duty satisfactorily. The requirements outlined are representative of the knowledge, skills, and abilities needed. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.
Other Conditions of Employment
Successful applicants are responsible for demonstrating their eligibility to work in the United States prior to their appointment and maintaining such eligibility without employer sponsorship throughout the duration of their employment.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer, committed to providing equal opportunities for all, including protected veterans and individuals with disabilities. If you require auxiliary aids, services, or accommodations during Michigan Tech’s hiring process, please contact the Human Resources office at 906-487-2280 or [email protected].
Advertised: 14 May 2025 Eastern Daylight Time
Applications Close:
Job Posting Date: Fri, 16 May 2025 03:37:23 GMT
Apply now!
