Team Member- Overnight-Planet Fitness

Marion, OH
May 23, 2025
Full Time
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Average Pay*: $9 - $11
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Team Member- Overnight

Company: Planet Fitness

Location: Marion, OH

Pay: $13 – 14 per hour

AI Pay Analysis: The hourly rate of $13 to $14 for a “Team Member – Overnight” position in Marion, OH, is generally considered on the lower end of the pay scale for similar roles, especially in retail or service industries. According to recent industry standards, entry-level positions, including overnight shifts, typically offer rates ranging from $14 to $17 per hour in many regions, depending on factors such as demand and local cost of living. Given that Marion has a relatively lower cost of living compared to larger urban areas, the rate may be somewhat competitive, but it still falls short of the higher wages seen in some nearby locations. Overall, this pay structure may not attract a substantial applicant pool, particularly in a tightening labor market.

Job description:

Are you looking for an engaging and dynamic work environment where personal development is prioritized? If self-improvement and growth are important to you, this opportunity is tailored for you. As the recipient of the esteemed 2019 Nationally Recognized People First Award for Planet Fitness, we take pride in fostering a culture that truly values our team members. We equip you with the necessary tools to succeed both within and beyond your role at Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
As a Team Member, you will play a vital role in delivering a superior customer experience by providing exceptional service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests while delivering outstanding customer service.
  • Manage all front desk activities, including:
    • Answering phones in a friendly manner, checking in members, enrolling new members, and conducting tours for prospective members.
    • Facilitating necessary updates to member accounts.
    • Addressing member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager as needed.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements

  • Customer service experience preferred.
  • Basic computer proficiency.
  • A genuine passion for fitness and health.
  • An upbeat and positive demeanor.
  • Punctuality and reliability are essential.
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues, exceeding expectations.
  • Strong listening skills with the ability to empathize and resolve issues effectively.
  • Demonstrated diplomacy in all interactions, using appropriate behavior and language.
  • High school diploma or GED equivalent required.
  • Must be at least 18 years of age.

Benefits

  • Complimentary black card membership.
  • Access to a company Audible account.
  • Opportunities for career advancement.
  • Ongoing leadership training.
  • Full-time employee health insurance.
  • Complimentary staff lunches each month.
  • Personal finance classes.
  • 401(k) plan with up to a 4% match for full-time team members.

Physical Demands

  • Continuous standing and walking during shifts.
  • Frequent verbal communication in person and via phone throughout the shift.
  • Occasionally lifting items weighing up to 50 pounds.
  • Possible exposure to toxic chemicals during shifts.

Job Posting Date: Sat, 19 Apr 2025 03:34:30 GMT

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