Job Description
Job Title: Team Member Part Time
Company: Planet Fitness
Location: Marion, OH
Pay: $12 – 14 per hour
AI Pay Analysis:
The hourly rate of $12 to $14 for a "Team Member Part Time" position in Marion, OH, is competitive within the local market. For instance, McDonald’s offers a starting wage of up to $13 per hour for similar roles in the area. (careerbuilder.com) Additionally, Dunkin’ reports a median total pay of $13 per hour for Crew Members in Marion. (glassdoor.com) Nationally, the average hourly wage for a Team Member is approximately $14.26. (indeed.com) Therefore, the offered rate aligns well with both local and national standards for this role.
Job description:
Are you someone who thrives in a dynamic, engaging, and supportive work environment? Do you prioritize personal development and strive for self-improvement every day? If so, this position may be the perfect fit for you.
We are proud recipients of the 2019 nationally recognized People First Award for Planet Fitness. Our unique culture centers on compassion and dedication to our team, providing the tools necessary for success both inside and outside of Planet Fitness.
Leadership Mission Statement: "Empowering our servant hearts to transform lives."
Role Summary:
The Team Member plays a crucial role in fostering a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests.
Essential Duties and Responsibilities:
- Greet members, prospective members, and guests while providing outstanding customer service.
- Manage all front desk operations, including:
- Answering phones courteously, checking in members, signing up new members, and conducting tours for prospective members.
- Facilitating updates to members’ accounts as needed.
- Addressing member questions and concerns promptly and professionally, escalating to the Assistant Manager or Manager when necessary.
- Assisting in maintaining the cleanliness and organization of the club.
Qualifications/Requirements:
- Prior customer service experience preferred.
- Basic proficiency in computer skills.
- A strong passion for fitness and health.
- An upbeat and positive attitude is essential.
- Punctuality and reliability are critical.
- Exceptional customer service skills, with the ability to engage positively and professionally with members and co-workers, consistently exceeding expectations.
- Strong listening skills, along with the capability to empathize and resolve issues effectively.
- Demonstrated diplomacy in all interactions, using appropriate language and behavior.
Benefits:
- Complimentary black card membership.
- Access to the company’s Audible account.
- Opportunities for career advancement.
- Continuous leadership training.
- Health insurance for full-time employees.
- Monthly staff lunches at no cost.
- Personal finance classes.
- 401(k) plan with up to a 4% match for full-time team members.
Physical Demands:
- Continuous standing and walking throughout the shift.
- Regularly speaking in person or on the phone during shifts.
- Ability to occasionally lift up to 50 lbs.
- May encounter toxic chemicals intermittently during shifts.
Job Posting Date: Sat, 19 Apr 2025 05:31:05 GMT
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