Teller Supervisor – Douglas, MI-Wintrust Financial

Douglas, MI
May 20, 2025
Full Time
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Average Pay*: $20 - $25
*average hourly rate for this position in your area
Deadline date:
$0 - $11

Job Description

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Job Title: Teller Supervisor – Douglas, MI

Company: Wintrust Financial

Location: Douglas, MI

Pay: $19 – 22 per hour

AI Pay Analysis: The hourly rate of $19 – $22 for a “Teller Supervisor” position in Douglas, MI, falls slightly below the national average for similar roles, which typically range from $20 to $25 per hour, depending on experience and location. Considering the cost of living in Douglas, MI, this rate may seem competitive, especially for entry-level supervisory positions. However, for more experienced candidates, it may not align with industry standards, potentially leading to challenges in attracting qualified talent. Overall, while the offer may be reasonable for the local market, enhancing the compensation could make the position more appealing.

Job description:

Wintrust is a prominent financial holding company with approximately $62 billion in assets, and its common stock is traded on the NASDAQ Global Select Market. With a commitment to its “Different Approach, Better Results” philosophy, Wintrust combines the advanced resources of a large bank with the personalized service of community banking. The company operates over 200 retail banking locations through 16 community bank subsidiaries across the greater Chicago area, southern Wisconsin, western Michigan, northwest Indiana, and southwest Florida. Additionally, Wintrust has various non-bank business units that offer services such as residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing for the temporary staffing industry, and qualified intermediary services for tax-deferred exchanges. Our distinct business model acts as a competitive strength and value driver, empowered by a dedicated team that prioritizes customer satisfaction and delivers superior results.

Macatawa Bank, now integrated within the Wintrust Financial Corporation, seeks talented individuals to join our team as a full-time Teller Supervisor.

Why join us?

  • Award-winning workplace culture: Recognized as a Top Workplace by the Chicago Tribune for the past 11 years and as an Employee Recommended award recipient by the Globe & Mail for the past 6 years.
  • Competitive compensation, including eligibility for an annual discretionary bonus.
  • Comprehensive benefits package, featuring medical, dental, vision, life insurance, a 401(k) plan with a generous company match, and tuition reimbursement, among other offerings.
  • Family-friendly work hours.
  • Opportunities for career growth and development across our 175+ community bank locations.
  • A strong culture of promoting from within.

Responsibilities:
The Teller Supervisor will oversee teller staff and manage all branch operations related to the processing of customer transactions and the provision of routine banking services. This position demands exceptional leadership, organizational, and communication skills to effectively motivate team members and delegate tasks. Key responsibilities include:

  • Managing a teller drawer to assist customers in the lobby or drive-up service.
  • Identifying potential cross-sell opportunities and directing customers to relevant bank personnel.
  • Proactively addressing operational issues and making necessary policy exceptions or approvals.
  • Recognizing and reporting potential fraud to management, ensuring compliance with all departmental, banking, and regulatory policies to safeguard customers and employees.
  • Conducting routine monthly audits and maintaining daily/monthly sales tracking.

Additionally, the role involves:

  • Participating in the hiring, onboarding, training, and ongoing development of teller staff, including performance evaluations.
  • Sustaining the established Wintrust culture by delivering best-in-class customer service and engaging in community events.

Qualifications:

  • Prior teller experience is required.
  • 3-5 years of supervisory experience is preferred, ideally within a financial institution.
  • Outstanding customer service and communication skills.
  • High school diploma or equivalent is necessary.
  • Ability to travel between branches as required.
  • Capability to lift up to 30 lbs.
  • Willingness to stand for extended periods.

Benefits:
Medical Insurance • Dental • Vision • Life Insurance • Accidental Death and Dismemberment Insurance • Short-term and Long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at a 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance.

Compensation:
The estimated hourly pay for this position ranges from $19.00 to $22.00, with eligibility for an annual bonus. Actual compensation may vary based on factors such as the candidate’s qualifications, skills, and experience.

At Wintrust, we take pride in serving diverse communities and people from all walks of life. To build a company that mirrors the communities we serve, we are committed to fostering an inclusive workplace where every individual feels valued and empowered to succeed. Wintrust Financial Corporation and its community banking and financial services subsidiaries are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Job Posting Date: Tue, 20 May 2025 06:04:47 GMT

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