Job Description
Job Title: Weekend 11:00am-7:30pm
Company: Planet Fitness
Location: Chillicothe, OH
Pay: $11 per hour
AI Pay Analysis:
As of January 1, 2025, Ohio’s minimum wage increased to $10.70 per hour for non-tipped employees. (dscpayroll.com) The "Weekend 11:00am-7:30pm" role in Chillicothe, OH, offers $11 per hour, which is slightly above the minimum wage. However, this rate is below the average pay for similar positions in the area. For instance, a "Restaurant Crewmember – Nights/Weekends" at Raising Cane’s in Chillicothe earns between $15.00 and $16.50 per hour. (indeed.com) Therefore, while the offered rate is above the minimum wage, it is not competitive compared to industry standards for similar roles in the region.
Job description:
We are seeking a motivated Member Services Representative to become an integral part of our team! Bilingual candidates (English/Spanish) are strongly encouraged to apply. As a member of our staff, you will be dedicated to delivering an exceptional level of customer service to Planet Fitness members, prospective members, and guests, ensuring a remarkable “Judgement Free” experience.
Key Responsibilities:
Customer Service/Front Desk Activities:
- Warmly greet members and guests, providing outstanding customer service to create a comfortable and welcoming atmosphere.
- Answer phone calls in a friendly manner, assisting callers with a variety of inquiries.
- Check in members, conduct facility tours, sign up new members, and communicate updates and events to members and guests.
- Address member questions and concerns promptly and professionally.
- Facilitate beverage and merchandise transactions through the point of sale system.
- Utilize the POS system to assist with new membership cards, address changes, and billing or payment inquiries.
Club Cleanliness and Maintenance:
- Maintain a clean and orderly front desk area and lobby through diligent effort.
- Perform regular facility upkeep, including mopping spills, trash removal, window and mirror cleaning, and re-racking weights.
- Ensure all exercise equipment and tanning beds are regularly cleaned.
- Maintain cleanliness and proper stocking in restrooms and wet areas.
Qualifications & Requirements:
- Candidates for this position must undergo a 7-year criminal background check within the first week of employment, with continued employment contingent upon a satisfactory outcome.
- Exceptional customer service skills with the ability to engage positively and professionally with members and colleagues, exceeding member expectations.
- Prior customer service experience is preferred.
- Must be 18 years of age or older.
- High school diploma or GED equivalent is required.
- An upbeat, positive, and professional demeanor is essential.
- Punctuality and reliability are critical.
- Must obtain and maintain CPR/AED Certification within the timeframe specified by the company and possess the physical capability to perform CPR/AED in emergencies.
Physical Demands/Requirements:
- Ability to walk and stand for extended periods, frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and perform repetitive hand motions.
- Occasional lifting, carrying, pushing, or pulling of moderate weights (up to 50 lbs).
- Continuous verbal communication in person or on the phone throughout shifts.
- Physical capability to administer CPR in emergencies.
- Adequate vision and hearing abilities, with or without correction.
Why Join Planet Fitness?
- Contribute to transforming lives daily by promoting a healthier Planet!
- Collaborate with a dynamic team of talented professionals!
Note: We participate in E-Verify at all Utah locations.
Job Posting Date: Thu, 24 Apr 2025 02:15:33 GMT
Apply now!