Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Westerville, OH

Pay: $12.5 per hour

AI Pay Analysis:

An hourly rate of $12.50 for a "Weekends Only" position in Westerville, OH, is slightly below the local average for similar roles. For instance, positions such as a Lobby Attendant at Renaissance Westerville Hotel offer $16 per hour, and a Weekend Front Desk Agent at Woodcrest New Albany provides $15 per hour. (indeed.com) Additionally, other weekend-only roles in the area, like a Barista at Smoothie King in Gahanna, offer between $12 and $15 per hour. (indeed.com) Therefore, the proposed rate is somewhat below the prevailing industry standards for similar positions in the Westerville area.

Job description:
Job Summary
The ideal candidate will possess open availability on both weekends.

Essential Duties and Responsibilities
– Provide exceptional customer service by welcoming members, prospective members, and guests.
– Manage various front desk activities, including but not limited to:
– Answering phones in a friendly manner and addressing a wide range of inquiries.
– Checking IDs and member barcodes into the system.
– Facilitating new member sign-ups.
– Offering tours of the club to prospective members.
– Implementing necessary updates to members’ accounts.
– Responding promptly and professionally to member questions and concerns, escalating issues to the Assistant Club Manager as necessary.
– Assisting in maintaining the overall cleanliness and organization of the club.
– Monitoring the safety and cleanliness of both members and the facility.
– Thoroughly cleaning and sanitizing restrooms, locker rooms, fitness equipment, and gym floors.
– Stocking locker rooms with adequate supplies and paper products.
– Reporting any broken or missing amenities or equipment (such as toilets, faucets, showers, hair dryers, and gym equipment) to the Club Manager.
– Adhering to the “Lost and Found Policy” by promptly turning in lost items to the Club Manager or Assistant Club Manager.

Qualifications/Requirements
– Previous customer service experience is preferred.
– Basic computer skills are necessary.
– A genuine passion for fitness and health is essential.
– An upbeat and positive attitude must be maintained at all times.
– Punctuality and reliability are crucial.
– Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues, consistently exceeding member expectations.
– Strong listening abilities coupled with problem-solving skills.
– Demonstrated diplomacy in all interactions, utilizing appropriate language and behavior.
– A high school diploma or GED equivalent is preferred.
– Candidates must be at least 18 years of age.

Physical Demands
– Continuous standing and walking throughout the shift.
– Frequent in-person communication with members and responding to incoming membership calls.
– Capability to occasionally lift items weighing up to 50 lbs.
– Engagement in the dilution and application of cleaning chemicals during the shift.
– Ongoing cleaning and sanitization of equipment and frequently used surfaces within the club.
– Monitoring the club environment and assisting members throughout the entire shift.

Job Posting Date: Fri, 25 Apr 2025 03:41:17 GMT

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