Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Pickerington, OH

Pay: $12.5 per hour

AI Pay Analysis: An hourly rate of $12.50 for a “Weekends Only” role in Pickerington, OH, is on the lower end of the pay scale, particularly for positions that may include customer service, retail, or hospitality. According to local wage data and industry standards, weekend shifts can often command higher pay due to the demand for flexibility and the inconvenience of working non-standard hours. The average hourly wage for similar roles in the area tends to range from $13 to $15, depending on experience and the specific employer, thus making $12.50 potentially less competitive. Additionally, this rate may not align with living wage expectations for the region, particularly given rising living costs.

Job description:

Required open availability on both weekend days.

Essential Duties and Responsibilities

• Provide exceptional customer service to members, prospective members, and guests.
• Perform all front desk-related activities, including but not limited to:
  • Answering phones in a friendly manner and assisting callers with inquiries.
  • Checking IDs and member barcodes into the system.
  • Facilitating new member sign-ups.
  • Conducting tours of the club for prospective members.
  • Assisting with necessary updates to members’ accounts.
  • Responding to member questions and concerns promptly and professionally, escalating to the Assistant Club Manager as needed.
  • Aiding in the maintenance of the club’s cleanliness and organization.
  • Monitoring safety and cleanliness throughout the facility.
  • Thoroughly cleaning and sanitizing restrooms, locker room areas, fitness equipment, and gym floors.
  • Restocking locker rooms with necessary supplies and paper products.
  • Reporting any broken or missing amenities or equipment (e.g., toilets, faucets, showers, hair dryers, gym equipment) to the Club Manager.
  • Adhering to the “Lost and Found Policy” by promptly turning in lost member property to the Club Manager or Assistant Club Manager.

Qualifications/Requirements

• Previous customer service experience preferred.
• Basic proficiency in computer operations.
• A genuine passion for fitness and health.
• Maintain an upbeat and positive attitude at all times.
• Punctuality and reliability are essential.
• Exceptional customer service skills, capable of interacting positively and professionally with both members and colleagues, consistently exceeding members’ expectations.
• Strong listening skills with the ability to empathize and resolve issues effectively.
• Demonstrate professionalism in all interactions, employing appropriate behavior and language.
• High School diploma or GED equivalent preferred.
• Candidates must be 18 years of age or older.

Physical Demands

• Ability to stand and walk continuously throughout the shift.
• Constantly engage in conversation with members and handle incoming membership calls.
• Capability to lift up to 50 lbs occasionally.
• Involvement in dilution and cleaning with chemicals during the shift.
• Responsibility for cleaning and sanitizing equipment and frequently used surfaces within the club.
• Monitoring the club and assisting members throughout the entirety of the shift.

Job Posting Date: Sat, 21 Jun 2025 01:28:46 GMT

Apply now!