Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Gahanna, OH

Pay: $12.5 per hour

AI Pay Analysis: An hourly rate of $12.50 for a “Weekends Only” role in Gahanna, OH, is somewhat below the standard for many entry-level positions, especially in retail or service industries, where rates typically range from $13 to $15 per hour or more, depending on experience and specific job responsibilities. Given that Ohio’s minimum wage is currently $10.10, the offered rate is above that but may not be competitive for attracting candidates, particularly in a market where other employers may pay higher wages for weekend work due to increased demand and the trade-offs associated with working non-traditional hours. Overall, the compensation may need to be reassessed to align more closely with local industry standards and to attract suitable candidates.

Job description:
Job Summary
This position requires open availability on both weekend days.

Essential Duties and Responsibilities
– Greet members, prospective members, and guests with a commitment to exceptional customer service.
– Manage all front desk-related activities, which include but are not limited to:
– Answering phones in a friendly manner and assisting callers with various inquiries.
– Verifying IDs and member barcodes in the system.
– Facilitating new member sign-ups.
– Conducting tours of the club for prospective members.
– Processing necessary updates to member accounts.
– Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Club Manager as needed.
– Assisting in maintaining the cleanliness and organization of the club.
– Monitoring safety and sanitation within the facility.
– Thoroughly cleaning and sanitizing restrooms, locker room areas, fitness equipment, and gym floors.
– Stocking locker rooms with essential supplies and paper products.
– Reporting any broken or missing amenities or equipment (e.g., toilets, faucets, showers, hair dryers, gym equipment) to the Club Manager.
– Adhering to the “Lost and Found Policy” by promptly turning in any lost property to the Club Manager or Assistant Club Manager.

Qualifications/Requirements
– Previous customer service experience is preferred.
– Basic computer proficiency is required.
– A strong passion for fitness and health.
– An upbeat and positive attitude at all times.
– Punctuality and reliability are essential.
– Exceptional customer service skills with the ability to interact positively and professionally with members and co-workers, consistently exceeding expectations.
– Strong listening skills with the ability to empathize and solve problems.
– Ability to exhibit diplomacy in all interactions using appropriate behavior and language.
– High school diploma or GED equivalent preferred.
– Must be 18 years of age or older.

Physical Demands
– Frequent standing and walking during shifts.
– Regular communication in person with members and answering incoming calls.
– Ability to occasionally lift up to 50 pounds.
– Involves diluting and cleaning with chemicals during shifts.
– Cleaning and sanitizing equipment and frequently used surfaces in the club.
– Continuous monitoring of the club and assisting members throughout the entirety of the shift.

Job Posting Date: Fri, 20 Jun 2025 23:52:57 GMT

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