Welcome Center Administrative Assistant (On Site – University Center, MI)-Delta College

Job Description

Job Title: Welcome Center Administrative Assistant (On Site – University Center, MI)

Company: Delta College

Location: University Center, MI

Pay: $19.94 – 22.13 per hour

AI Pay Analysis: The hourly rate of $19.94 to $22.13 for a “Welcome Center Administrative Assistant” in University Center, MI, is competitive and aligns with industry standards for this role and location. According to data from Saginaw Valley State University, the average hourly wage for an Administrative Assistant in University Center is approximately $21.59, with a range between $20.08 and $24.18. Similarly, the University of Michigan in Dearborn reports an average hourly wage of $22.29 for Administrative Assistants, with a range from $20.73 to $24.96. These figures suggest that the offered rate is within the expected range for this position in the area.

Job description:
The Welcome Center Administrative Assistant plays a vital role in supporting the office coordination and strategic enrollment efforts of Delta College. This full-time position, located at the University Center in Michigan, offers a starting salary ranging from $19.94 to $22.13 per hour, depending on qualifications and experience.

As an integral team member, the Administrative Assistant provides exemplary customer service to prospective and current students, parents, educational partners, and the community through effective communication via phone, email, and in-person interactions.

Key responsibilities include managing inquiries and facilitating office traffic to guide students through the enrollment process, ensuring they are connected to necessary resources and services. The role requires a high level of technical proficiency, problem-solving abilities, and effective follow-up to support the Welcome Center’s operations.

This position involves coordinating secondary contracts with early middle college and career and technical education partners. Tasks will include organizing, tracking, and maintaining agreements, assisting with the approval process for curriculum, and collaborating with faculty and liaisons to ensure smooth operations. The Administrative Assistant will also oversee the enrollment process for incoming career and technical education students, ensuring timely processing of articulation credits.

Teamwork and multitasking are essential, as this role includes managing high call and email volumes while maintaining project timelines. Excellent communication and persuasion skills are necessary to resolve issues effectively and sensitively, adapting to the needs of students and staff alike.

Essential duties encompass:

– Coordinating secondary contract processes, including agreement templates and approvals.
– Supporting and troubleshooting issues for secondary partners.
– Maintaining accurate records, managing scheduling, and coordinating events.
– Handling inquiries, developing filing systems, and providing comprehensive administrative support.
– Ensuring the department’s web content is current and accurate.

The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple projects under pressure. Additionally, proficiency in software applications such as Microsoft Office, CRM tools, and website maintenance is preferred.

Qualifications include an Associate degree, three to five years of administrative experience, exceptional communication and customer service skills, and the capacity for teamwork while fostering a welcoming college environment.

Applications will remain open until a suitable candidate pool is identified. Interested individuals should complete an online application and submit a cover letter, resume, and relevant transcripts or certifications.

Job Posting Date: Sun, 04 May 2025 07:24:04 GMT

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