Operations Manager-LATINX TECHNOLOGY & COMMUNITY CENTER

Job Description

Job Title: Operations Manager

Company: LATINX TECHNOLOGY & COMMUNITY CENTER

Location: Flint, MI

Pay: $50000 – 56000 per year

AI Pay Analysis: The annual salary range of $50,000 to $56,000 for an Operations Manager in Flint, MI, translates to approximately $24 to $27 per hour. When compared to national averages, this range appears on the lower end, as the typical salary for Operations Managers in the U.S. generally falls between $60,000 and $90,000, depending on experience and industry. Given that Flint is in a region with a lower cost of living compared to major metropolitan areas, this salary may be more competitive locally, but it may not fully align with industry standards for similar roles nationwide. Overall, while the pay may be adequate for the local economy, it may not attract highly experienced candidates when considering broader industry benchmarks.

Job description:
Benefits:
– 401(k) matching
– Dental insurance
– Health insurance
– Paid time off

Summary: The Operations Manager is responsible for implementing policies related to building management, service departments, and overall organizational functions to enhance efficiency and effectiveness. This individual will coordinate internal communications among department coordinators, fostering department growth and success. The Operations Manager oversees schedules, events, and activities pertinent to the center’s operations. Additionally, this role includes managing data collection initiatives and maintaining databases for financial tracking and grant reporting. The Operations Manager will also cultivate relationships with donors and funders to support non-profit endeavors.

Duties and Responsibilities include, but are not limited to:
– Answering phones and directing community members to appropriate resources, services, and programs.
– Assisting community members with technology and referral services in the technology lab.
– Defining, maintaining, and executing the operational strategic plan for the organization.
– Establishing, communicating, implementing, and updating organizational processes.
– Setting goals, metrics, and rewards for the organization, regularly providing feedback, recognition, and motivation to team members.
– Leading and supporting the organization’s leadership team, including recruitment, reassignment, performance appraisal, acknowledgment, and promotions.
– Communicating regularly about the organization’s plans, performance, progress, successes, and challenges.
– Networking and collaborating with fellow managers while representing the assigned organization in internal meetings.
– Striving to enhance results for both the assigned organization and the broader enterprise.
– Ensuring all activities adhere to LTCC policies and procedures.
– Assisting in financial bookkeeping alongside organizational leadership and accounting personnel.
– Developing and managing partnerships while building community support for operational success.
– Drafting grant applications and coordinating grant calendars to ensure financial stability for the organization.
– Maintaining accurate records and data systems for grant reporting (e.g., attendance, participant surveys, financials).
– Reviewing and submitting monthly, quarterly, and annual reports as required.
– Overseeing the effective implementation and coordination of daily operations.
– Engaging community and youth populations in organizational events and activities.
– Fostering relationships with community members using the organization’s resource center.
– Contributing to organizational growth by working closely with department coordinators to achieve strategic goals and timelines.
– Maintaining relationships with intermediaries and community networks.
– Supporting external communications related to operations.
– Keeping a clean and organized workspace.
– Ensuring the resource center building opens and closes according to operational hours.
– Performing other duties as assigned.

Supervisory Responsibilities: The Operations Manager directly supervises six employees. This role encompasses fulfilling supervisory responsibilities in alignment with the organization’s policies and applicable laws. Responsibilities include training employees, planning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving issues.

Qualifications: Successful performance in this position requires proficiency in all essential duties. The qualifications listed below represent the knowledge, skill, and/or ability necessary to excel. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

Language Ability:
– Proficient in reading and interpreting documents such as safety guidelines, operating instructions, and procedural manuals.
– Capable of writing routine reports and correspondence.
– Able to communicate effectively and confidently before groups of customers or employees.

Math Ability:
– Skilled in basic arithmetic operations including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
– Proficient in calculating rates, ratios, and percentages, and interpreting graphical data.

Reasoning Ability:
– Possesses common sense understanding to execute instructions in written, oral, or diagrammatic forms.
– Capable of addressing problems that involve concrete variables in standardized situations.

Computer Skills:
– Familiarity with Google Docs, Google Sheets, and QuickBooks is essential to successful job performance.

Education/Experience:
– A Bachelor’s degree (B.A. / B.S.) from an accredited four-year institution; or four to six years of relevant experience and/or training; or an equivalent combination of education and experience.

Knowledge, Skills, and Other Abilities:
– Proficiency in both English and Spanish.
– Bicultural competencies.
– Strong professionalism and time management skills.

Physical Demands: The physical demands outlined here represent what must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be provided to enable individuals with disabilities to carry out essential functions.

While performing the duties of this job, employees are regularly required to sit, and must be able to talk or hear. Frequent tasks involve using hands along with climbing or balancing. Employees may occasionally need to stand, walk, climb or balance, and may also stoop, kneel, crouch, or crawl. The ability to occasionally lift and/or move up to 22 pounds is also required.

Work Environment: The characteristics of the work environment described here are typical of what an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

While conducting the duties of this position, employees may encounter outdoor community activities and varying weather conditions. The noise level in the work environment is generally moderate.

Job Posting Date: Fri, 18 Jul 2025 04:02:20 GMT

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